• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Problem - Password-protected Directories button not displaying

JLChafardet

Regular Pleskian
---------------------------------------------------------------
Plesk, 10.4.4, CentOS 6, x86_64

PROBLEM DESCRIPTION
The button for Password protected directories, Website copying, Website Maintenance Mode, how to clone a siteto development environment, how to move a site from Development to Production and website copying are hidden for domain administrators, even tho the account has the permissions to do it.

STEPS TO REPRODUCE
only happening on my server, login as domain administrator, click on Websites and Domains tab, expand Advanced Operations

ACTUAL RESULT
only displays, logs and web users.

EXPECTED RESULT
should display the other buttons, according to the plan settings and user role settings

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------

Since the migration to Plesk 10.4.4 the button for "Password Protected Directories" went missing for domain administrators, even tho the plan ALLOWES the option, the panel if you are not either reseller or admin, you cannot by any plausible means see the button.

proofs:

Account -> Permissions -> show more : check attachment account_permissions_details.jpg (116.4 KB) (first attachment)

Websites and Domains : check attachment websitesanddomains_details.jpg (177.6 KB) (second attachment)

Is there a way to force domain administrators to be able to see the option?

Is there a hotfix of some kind? i really dont know what to do.
 

Attachments

  • account_permissions_details.jpg
    account_permissions_details.jpg
    116.4 KB · Views: 8
  • websitesanddomains_details.jpg
    websitesanddomains_details.jpg
    177.6 KB · Views: 4
Last edited:
edited post to match the thread "Please read it carefully before submitting thread with your problem!!! " requirements.
 
Back
Top