Problems after Manual Update while Autoupdate failed

[A_Kaya]

Ive the problem that i must update my Plesk manual, after Server-Restart i become this Error:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES) (Abstract.php:144)



I tried this:

http://kb.sp.parallels.com/plesk-er...ccess+denied+for+user+@+(using+password:+YES)

But it wont work to fix my Problem, someone have any Ideas for me?

Ive got a Linux V-Server from Strato!

 

[IgorG]

Contact Odin Support Team if KB article doesn't help.

 

[A_Kaya]

but how.

I dont find out how to submit a ticket or come into livechat because i don find the requested informations...

 

[A_Kaya]

Sry for dubleposting but its hard to get Support, if the licencekey i get from my Hoster is not supported for any Odinsupport!

My Hoster says the wouldnt get Support because its not theyre Producs ive to talk with Odin!

You all see my Problem

I tried all options in the Troubleshootingsite from my Startposting, but nothing will work.

Some ideas for me?

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.

 

[A_Kaya]

Sry but iam not rich, iam paying for my server every month, and what is if it isnt a bug from Plesk? I think i wont get re-funded if it isnt a bug^^

So ive to save all ftp-data and reset my server.... much work but ok...

Thx for any help here