• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Problems with mail configuration

J

JakobO

Guest
Hello,

I have some problems with Plesk 9.3.0.

I can't receive E-Mails in my email accounts, which I added in Plesk. Mails, which were sended to my email account return to sender with the following text: "<[email protected]>: host mail.domain.de[89.202.x.xx] said: 550 unknown
user (in reply to RCPT TO command)".

I saw many desciptions in the internet to that topic, but nothing helped...

I have a vServer at the german hoster www.1blu.de. I have installed CentOS 5.3 with Plesk.

Ask, if you need any further infos :)

I'm glad, if you help me. Thank you so much!

kind regards
 
Check /usr/local/psa/var/log/maillog, try to find useful information in KB articles http://kb.odin.com
Often such issues can be corrected by running Plesk mail reconfigurator tool:

/usr/local/psa/admin/sbin/mchk --with-spam
 
Thanks for reply :)

I got the following output by running Plesk mail reconfigurator tool:
==> Checking for: mail_spam_restore... ok
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_drweb_restore... not exists
==> Checking for: mail_kav_restore... not exists
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_grey_restore... ok

But running this tool didn't solve the problem.

The content of the maillog is:
May 11 16:42:11 v36443 spamd[27908]: spamd: server hit by SIGHUP, restarting
May 11 16:42:11 v36443 spamd[27908]: spamd: child 28034 killed successfully
May 11 16:42:11 v36443 spamd[27908]: logger: removing stderr method
May 11 16:42:14 v36443 spamd[32698]: spamd: server started on UNIX domain socket /tmp/spamd_full.sock (running version 3.2.5)
May 11 16:42:14 v36443 spamd[32698]: spamd: server pid: 32698
May 11 16:42:14 v36443 spamd[32698]: spamd: server successfully spawned child process, pid 1329
May 11 16:42:14 v36443 spamd[32698]: prefork: child states: I
May 11 16:47:45 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:47:45 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, [email protected], ip=[127.0.0.1], protocol=IMAP
May 11 16:47:45 v36443 imapd: 1273589265.707930 LOGOUT, [email protected], ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir
May 11 16:48:10 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:48:10 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, [email protected], ip=[127.0.0.1], protocol=IMAP
May 11 16:48:10 v36443 imapd: 1273589290.160964 LOGOUT, [email protected], ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir

Thank you for the link to the KB articles. But the informations there didn't help.


I'm awaiting your answer,
kind regards.
 
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