• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problems with mail configuration

J

JakobO

Guest
Hello,

I have some problems with Plesk 9.3.0.

I can't receive E-Mails in my email accounts, which I added in Plesk. Mails, which were sended to my email account return to sender with the following text: "<[email protected]>: host mail.domain.de[89.202.x.xx] said: 550 unknown
user (in reply to RCPT TO command)".

I saw many desciptions in the internet to that topic, but nothing helped...

I have a vServer at the german hoster www.1blu.de. I have installed CentOS 5.3 with Plesk.

Ask, if you need any further infos :)

I'm glad, if you help me. Thank you so much!

kind regards
 
Check /usr/local/psa/var/log/maillog, try to find useful information in KB articles http://kb.odin.com
Often such issues can be corrected by running Plesk mail reconfigurator tool:

/usr/local/psa/admin/sbin/mchk --with-spam
 
Thanks for reply :)

I got the following output by running Plesk mail reconfigurator tool:
==> Checking for: mail_spam_restore... ok
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_drweb_restore... not exists
==> Checking for: mail_kav_restore... not exists
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_grey_restore... ok

But running this tool didn't solve the problem.

The content of the maillog is:
May 11 16:42:11 v36443 spamd[27908]: spamd: server hit by SIGHUP, restarting
May 11 16:42:11 v36443 spamd[27908]: spamd: child 28034 killed successfully
May 11 16:42:11 v36443 spamd[27908]: logger: removing stderr method
May 11 16:42:14 v36443 spamd[32698]: spamd: server started on UNIX domain socket /tmp/spamd_full.sock (running version 3.2.5)
May 11 16:42:14 v36443 spamd[32698]: spamd: server pid: 32698
May 11 16:42:14 v36443 spamd[32698]: spamd: server successfully spawned child process, pid 1329
May 11 16:42:14 v36443 spamd[32698]: prefork: child states: I
May 11 16:47:45 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:47:45 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, [email protected], ip=[127.0.0.1], protocol=IMAP
May 11 16:47:45 v36443 imapd: 1273589265.707930 LOGOUT, [email protected], ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir
May 11 16:48:10 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:48:10 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, [email protected], ip=[127.0.0.1], protocol=IMAP
May 11 16:48:10 v36443 imapd: 1273589290.160964 LOGOUT, [email protected], ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir

Thank you for the link to the KB articles. But the informations there didn't help.


I'm awaiting your answer,
kind regards.
 
Back
Top