Received Mail NOT Forwarding

[Abhi C]

Hi, the mails are being sent & recieved but the forwarding does NOT work. I have tried this fix as well, but it did not work.

I am on Ubuntu 14.04, Postfix, Plesk 12.5.30

 

[UFHH01]

Hi Abhi C,

please include some depending errors from your logs ( maillog / mail.log located at: "/var/log/" ), so that your problem might be investigated and possible work-arounds to solve your issue(s) could be done.

 

[Abhi C]

Mar 26 06:32:10 vps247360 postfix/master[1219]: message repeated 4 times: [ warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused]
Mar 26 06:33:08 vps247360 postfix/master[1219]: warning: master_wakeup_timer_event: service qmgr(public/qmgr): Connection refused
Mar 26 06:33:10 vps247360 postfix/master[1219]: warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused
Mar 26 06:36:09 vps247360 postfix/anvil[18419]: statistics: max connection rate 1/60s for (smtp:177.19.130.251) at Mar 26 06:32:48
Mar 26 06:36:09 vps247360 postfix/anvil[18419]: statistics: max connection count 1 for (smtp:177.19.130.251) at Mar 26 06:32:48
Mar 26 06:36:09 vps247360 postfix/anvil[18419]: statistics: max cache size 1 at Mar 26 06:32:48
Mar 26 06:37:09 vps247360 postfix/smtpd[18474]: warning: hostname 177.19.130.251.static.gvt.net.br does not resolve to address 177.19.130.251: Name or service not known
Mar 26 06:37:09 vps247360 postfix/smtpd[18474]: connect from unknown[177.19.130.251]
Mar 26 06:37:10 vps247360 postfix/smtpd[18474]: disconnect from unknown[177.19.130.251]
Mar 26 06:38:08 vps247360 postfix/qmgr[1229]: 35A3C2020E: from=<>, size=2571, nrcpt=1 (queue active)
Mar 26 06:37:10 vps247360 postfix/master[1219]: message repeated 4 times: [ warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused]
Mar 26 06:38:08 vps247360 postfix/master[1219]: warning: master_wakeup_timer_event: service qmgr(public/qmgr): Connection refused
Mar 26 06:38:08 vps247360 postfix-local[18507]: postfix-local: from=, to=, dirname=/var/qmail/mailnames
Mar 26 06:38:08 vps247360 plesk sendmail[18509]: handlers_stderr: SKIP
Mar 26 06:38:08 vps247360 plesk sendmail[18509]: SKIP during call 'check-quota' handler
Mar 26 06:38:08 vps247360 plesk sendmail[18512]: sendmail unsuccessfully finished with exitcode 127
Mar 26 06:38:08 vps247360 postfix-local[18507]: Unable to forward original message. sendmail status: 127
Mar 26 06:38:08 vps247360 postfix-local[18507]: Unable to send mail for:
Mar 26 06:38:08 vps247360 postfix/pipe[18506]: 35A3C2020E: to=<>, relay=plesk_virtual, delay=67607, delays=67607/0.01/0/0.03, dsn=4.3.0, status=defer$
Mar 26 06:38:10 vps247360 postfix/master[1219]: warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused
Mar 26 06:40:30 vps247360 postfix/anvil[18476]: statistics: max connection rate 1/60s for (smtp:177.19.130.251) at Mar 26 06:37:09
Mar 26 06:40:30 vps247360 postfix/anvil[18476]: statistics: max connection count 1 for (smtp:177.19.130.251) at Mar 26 06:37:09
Mar 26 06:40:30 vps247360 postfix/anvil[18476]: statistics: max cache size 1 at Mar 26 06:37:09
Mar 26 06:41:27 vps247360 postfix/smtpd[18569]: warning: hostname 177.19.130.251.static.gvt.net.br does not resolve to address 177.19.130.251: Name or service not known

 

[UFHH01]

Hi Abhi C,

you are actually directly pointed to your issue/problem in your log - file:

warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused

Mar 26 06:38:08 vps247360 plesk sendmail[18512]: sendmail unsuccessfully finished with exitcode 127
Mar 26 06:38:08 vps247360 postfix-local[18507]: Unable to forward original message. sendmail status: 127
Mar 26 06:38:08 vps247360 postfix-local[18507]: Unable to send mail for:

I really hope, that you didn't replace the "sendmail.postfix" - file from the mentioned RPM for CentOS on your Ubuntu system, as suggested in the KB - article 123672. Please never ever follow KB - articles, if the suggestions and work-arounds don't fit your operating system!!!


To start repairing your postfix installation, please use the standard Plesk repair tools:

plesk repair STRING_OPTIONS_FOR_POSSIBLE_REPAIR_COMMANDS​

You are able to use "--help" with the "plesk repair" - command, which will point to all possible command strings, which are: all, mail, web, dns, ftp, db, mysql, fs, installation


After your repair procedure, please make sure, that you send and receive another test - eMail, to verify your working configuration. Please inspect possible issues/problems from your log - files!


An known issue/problem "warning: master_wakeup_timer_event: service pickup(public/pickup): Connection refused" points to a misconfiguration in your master.cf ( /etc/postfix/master.cf ):

Please look out for:

pickup unix n - - 60 1 pickup

and

qmgr unix n - n 300 1 qmgr

Both lines should be correctly configured for the fifo interface:

pickup fifo n - - 60 1 pickup

and

qmgr fifo n - n 1 1 qmgr

 

[Abhi C]

Thanks UFHH01. I did a plesk repair all. The lines in master.cf is exactly the same you recommended. But the mail forwarding is still not working. I can send and receive mails though. Would love your help to sort this one out. Thanks.

Here's the updated maillog.

Mar 26 17:37:56 vps247360 spamd[934]: logger: removing stderr method
Mar 26 17:37:57 vps247360 spamd[970]: zoom: able to use 360/360 'body_0' compil$
Mar 26 17:37:57 vps247360 spamd[970]: spamd: server started on IO::Socket::INET$
Mar 26 17:37:57 vps247360 spamd[970]: spamd: server pid: 970
Mar 26 17:37:57 vps247360 spamd[970]: spamd: server successfully spawned child $
Mar 26 17:37:57 vps247360 spamd[970]: spamd: server successfully spawned child $
Mar 26 17:37:57 vps247360 spamd[970]: prefork: child states: IS
Mar 26 17:37:57 vps247360 spamd[970]: prefork: child states: II
Mar 26 17:37:57 vps247360 dovecot: master: Dovecot v2.2.18 starting up for imap$
Mar 26 17:37:57 vps247360 postfix/master[1179]: daemon started -- version 2.11.$
Mar 26 17:37:57 vps247360 postfix/qmgr[1189]: 9D8AD20045: from=<thatabhishek@gm$
Mar 26 17:37:58 vps247360 postfix-local[1206]: postfix-local: from=thatabhishek$
Mar 26 17:37:58 vps247360 plesk sendmail[1223]: handlers_stderr: SKIP
Mar 26 17:37:58 vps247360 plesk sendmail[1223]: SKIP during call 'check-quota' $
Mar 26 17:37:58 vps247360 plesk sendmail[1234]: sendmail unsuccessfully finishe$
Mar 26 17:37:58 vps247360 postfix-local[1206]: Unable to forward original messa$
Mar 26 17:37:58 vps247360 postfix-local[1206]: Unable to send mail for: thatabh$
Mar 26 17:39:06 vps247360 postfix/smtpd[2304]: connect from mail-pa0-f66.google$
Mar 26 17:39:07 vps247360 postfix/smtpd[2304]: 782AC20C50: client=mail-pa0-f66.$
Mar 26 17:39:07 vps247360 postfix/cleanup[2308]: 782AC20C50: message-id=<56F6BB$
Mar 26 17:39:07 vps247360 /usr/lib/plesk-9.0/psa-pc-remote[1061]: handlers_stde$
Mar 26 17:39:07 vps247360 /usr/lib/plesk-9.0/psa-pc-remote[1061]: SKIP during c$
Mar 26 17:39:07 vps247360 postfix/qmgr[1189]: 782AC20C50: from=<thatabhishek@gm$
Mar 26 17:39:07 vps247360 postfix-local[2310]: postfix-local: from=thatabhishek$
Mar 26 17:39:07 vps247360 dovecot: service=lda, [email protected], ip=[].$
Mar 26 17:39:07 vps247360 plesk sendmail[2319]: handlers_stderr: SKIP
Mar 26 17:42:28 vps247360 postfix/anvil[2307]: statistics: max connection rate $
Mar 26 17:42:28 vps247360 postfix/anvil[2307]: statistics: max connection count$
Mar 26 17:42:28 vps247360 postfix/anvil[2307]: statistics: max cache size 1 at $
Mar 26 17:42:57 vps247360 postfix/qmgr[1189]: 4FA8B208E8: from=<thatabhishek@gm$
Mar 26 17:42:57 vps247360 postfix-local[2452]: postfix-local: from=thatabhishek$
Mar 26 17:42:57 vps247360 plesk sendmail[2454]: handlers_stderr: SKIP
Mar 26 17:42:57 vps247360 plesk sendmail[2454]: SKIP during call 'check-quota' $
Mar 26 17:42:57 vps247360 plesk sendmail[2457]: sendmail unsuccessfully finishe$
Mar 26 17:42:57 vps247360 postfix-local[2452]: Unable to forward original messa$
Mar 26 17:42:57 vps247360 postfix-local[2452]: Unable to send mail for: thatabh$
Mar 26 17:42:57 vps247360 postfix/pipe[2451]: 4FA8B208E8: to=<contact@abhishekc

 

[UFHH01]

Hi Abhi C,

please read and follow KB - article 126528:

Error in maillog after switching to Postfix: /usr/sbin/sendmail.postfix-bin: No such file or directory ( Plesk online Knowledge-Base )
( Due to the fact, that you use Ubuntu, please use the suggestions "for dpkg-based operating systems" )​

Please report possible issues/errors/problems/failures from your logs, without to shorten them... there might be missing strings, which can be very important for investigations and further suggestions/work-arounds to solve your issues/errors/problems/failures.
Please use the possible forum features to insert quotes or code ( the button "Insert..." has several possible options ).


If you experience further issues/errors/problems/failures, please include as well the COMPLETE *.cf - files as attachments ( add the ending *.txt to have the possibilty to upload them to the forum! )

 

[Abhi C]

Hi UFHH01. I followed the KB article. Still the same issue.

I am attaching the mail log

 

[UFHH01]

Hi Abhi C,

I'm a bit surprised, because you seem to follow the above KB - article by ignoring your current operating system and installed postfix version.

Mar 27 09:46:34 vpsXXXXXX postfix/pipe[8821]: 9D8AD20045: to=<contact@YOUR_DOMAIN.com>, relay=plesk_virtual, delay=55006, delays=55005/0.01/0/1, dsn=4.3.0, status=deferred (temporary failure. Command output: sendmail: warning: Postfix library version mis-match: wanted 2.9.1, found 2.11.0 sendmail: warning: the Postfix sendmail command has set-uid root file permissions sendmail: warning: or the command is run from a set-uid root process sendmail: warning: the Postfix sendmail command must be installed without set-uid root file permissions sendmail: fatal: execvp /usr/sbin/postdrop: Permission denied sendmail: warning: command "/usr/sbin/postdrop -r" exited with status 1 sendmail: fatal: YOUR_GMAIL.COM_ACCOUNT(30): unable to execute /usr/sbin/postdrop -r: Success 4.2.1 Message can not be delivered at this time )

A quick fix could be, removing postfix and switching to qmail, continued by switching back to postfix again:

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component qmail​

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component postfix​

To be sure that everything is correctly configured, please use the command:

/usr/local/psa/admin/sbin/mchk --with-spam​

Postfix should be restarted automatically, so you might continue with another eMail - test afterwards. Please report possible issues with another up-to-date mail.log AND with the current postfix - configuration - files.

 

[Abhi C]

Still the same issue. I am attaching the updated mail.log

 

[UFHH01]

Hi Abhi C,

I really would like to help you, but without any current errors to your initial problem, I can only guess ( which I don't do, when investigating issues/errors/problems ). Please check the latest log - file for yourself and you will see, that your initial errors are not at all existent in the latest log - file.

In addition, I asked for configuration files, which may point to issues as well, which you as well didn't add to your latest post.

 

[Abhi C]

Hi UFHH01. I did a reboot and the issue is now resolved. A million thanks to you

Have a great day ahead.

Cheers