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Restore domain error with Backup Utility in CPanel

Discussion in 'Plesk for Linux - 8.x and Older' started by joflizn, May 22, 2007.

  1. joflizn

    joflizn Guest

    [solved] Restore domain error with Backup Utility in CPanel

    I'm trying to restore a domain that I've backed up with the backup utility in CPanel. I used FTP backup.
    But when I select the backup file and launch the restore process, I get this message:
    Traceback (most recent call last):
    File "/opt/psa/admin/share/supervisor/processor.py", line 115, in doActivityRunner
    newState = self.doActivity()
    File "/opt/psa/admin/share/supervisor/processor.py", line 320, in doActivity
    File "/opt/psa/admin/lib/python/backup.py", line 423, in getMetadata
    (part_info, part_content) = self.decodedParts.next()
    File "/opt/psa/admin/lib/python/backup.py", line 208, in decodeParts
    for (part_info, part_content) in parts:
    File "/opt/psa/admin/lib/python/backup.py", line 156, in enumerateParts
    raise RuntimeError("Top level is not multipart/related", toplevel.gettype())
    RuntimeError: ('Top level is not multipart/related', 'text/plain')

    And nothing is restored back. What's wrong?
  2. joflizn

    joflizn Guest

    Problem was solved by splitting the backup (1Mo part).

    Hope this will help.