Michael Huber
Basic Pleskian
Version 1:
I have a WHMCS management with a Plesk server (version 12.5)
Version 2:
I have the same thing again:
a WHMCS with a Plesk Onyx Server (current version)
Version 1:
Customer orders a Webpack and WHMCS creates it on the Plesk server. success
Customer orders a second Webpack and WHMCS creates it on the Plesk Server. success
The customer now has two separate customer accounts on the Plesk server.
Version 2:
Customer orders a Webpack and WHMCS creates it on the Plesk server. success
Customer orders a second Webpack and WHMCS creates a subscription in the already existing account.
The customer now has ONE customer account on the Plesk server with two subscriptions in it. (WRONG)
i did some research and it seems to be related to the "external id ". is this a plesk setting ?
how can i make sure that every webpack gets its own customer account ?
I have a WHMCS management with a Plesk server (version 12.5)
Version 2:
I have the same thing again:
a WHMCS with a Plesk Onyx Server (current version)
Version 1:
Customer orders a Webpack and WHMCS creates it on the Plesk server. success
Customer orders a second Webpack and WHMCS creates it on the Plesk Server. success
The customer now has two separate customer accounts on the Plesk server.
Version 2:
Customer orders a Webpack and WHMCS creates it on the Plesk server. success
Customer orders a second Webpack and WHMCS creates a subscription in the already existing account.
The customer now has ONE customer account on the Plesk server with two subscriptions in it. (WRONG)
i did some research and it seems to be related to the "external id ". is this a plesk setting ?
how can i make sure that every webpack gets its own customer account ?