FirstPoint
Basic Pleskian
Hello,
I've done a search for plesk backup errors on the forums and I see many have an issue since they upgraded to Plesk 11.
Since we upgraded to Plesk 11, the backups over FTP don't work anymore and we never had a notification or something. I don't know if Plesk is aware that this functionnality is business critical for hosting companies ?
Anyways... after realising the backups didn't work, we tried reconfiguring. It's planned every night, at 2 am. No prefix, destination remote FTP, not multi-volume, my e-mail address in case of errors, and I configured to backup full system conf + content.
The backup is now running, but it always stays on the server... I've checked the FTP configuration everything is OK. I checked the logs in /usr/local/psa/PMM/logs.
last pmmcli.log shows only 3 "CONTENT ERRORS" like this one:
The other files, migration.log, pmmcli_daemon.log, and the migration.log.XXXX-etc don't show any errors...
We're running Plesk 11.0.9 Update #26.
Please tell us how to fix this issue asap. Thanks
I've done a search for plesk backup errors on the forums and I see many have an issue since they upgraded to Plesk 11.
Since we upgraded to Plesk 11, the backups over FTP don't work anymore and we never had a notification or something. I don't know if Plesk is aware that this functionnality is business critical for hosting companies ?
Anyways... after realising the backups didn't work, we tried reconfiguring. It's planned every night, at 2 am. No prefix, destination remote FTP, not multi-volume, my e-mail address in case of errors, and I configured to backup full system conf + content.
The backup is now running, but it always stays on the server... I've checked the FTP configuration everything is OK. I checked the logs in /usr/local/psa/PMM/logs.
last pmmcli.log shows only 3 "CONTENT ERRORS" like this one:
<dump description="XandMailWeb2cs" owner-guid="5a2082cc-99bc-4e2b-a1a1-f1f43ba41574" verification-string="" name="backup_info_1112191001.xml" owner-type="server" creation-date="1112191001" fullname="backup_info_1112191001.xml" size="13239607210">
<dump-status dump-status="CONTENT-ERROR">
</dump-status>
The other files, migration.log, pmmcli_daemon.log, and the migration.log.XXXX-etc don't show any errors...
We're running Plesk 11.0.9 Update #26.
Please tell us how to fix this issue asap. Thanks