Sitebuilder user does not exist - plesk 7.6 & sitebuilder 3.1

[duckbert]

Hi all,

am a noob, but need help.

I recently installed plesk 6, and installed sitebuilder 3.1, everything worked, but when i go to add hosting to a domain i get an error - "Cannot add hosting, SiteBuilder user does not exist" of course i have a user in sitebuilder, one who's username is the same domain as the domain i am trying to add hosting too and the other is the admin login.

Im not sure how to connect the accounts... even just a quick reply as a pointer would be much appreciated.

Thanks,

Ryan

 

[duckbert]

I found the solution

In the client configuration (plesk) it has a checkbox "Create a SiteBuilder user" check it and you are away..

I did have to delete my client to enable this (i started from scratch with the domain) and I got it working.