• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Sitebuilder User does not exist

dim_s@

Basic Pleskian
Hi, I have a problem with one of my site, if I would like to enable Sitebuilder for user I get following error

"Cannot publish site with Sitebuilder: Sitebuilder User does not exist."

This article http://kb.odin.com/en/6239 doesn't help me

I have two servers, first server is Plesk 9.2, and second server is Sitebuilder 4.5

Maybe this error I have because I setup site in sitebuilder first, and than I setup it in Plesk.
I can publish site from sitebuilder, but I can't edit site from Plesk panel because can't activate sitebuilder option :)
 
You get such message because client-owner of the domain has no user in sitebuilder. When you enable Create Sitebuilder User option in Sitebuilder support section this user will be created on SB side. And as you have described this user was created on SB with other ID previously than Plesk was installed.
 
thanks for replay

Is it possible to change this user ID in Plesk or SB ??
Maybe I should change something in DB?
 
Back
Top