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Issue Software inoperable after update fail

Ricardo Capistran

New Pleskian
Hi

My plesk stop working after a fail update attempt, this is the info shown:

*********************
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.26_2994/release.inf3: 0%
Downloading file pool/PSA_18.0.26_2994/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.25_2802/release.inf3: 0%
Downloading file pool/PSA_18.0.25_2802/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.24_2426/release.inf3: 0%
Downloading file pool/PSA_18.0.24_2426/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.23_2339/release.inf3: 0%
Downloading file pool/PSA_18.0.23_2339/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.21_1870/release.inf3: 0%
Downloading file pool/PSA_18.0.21_1870/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.20_2041/release.inf3: 0%
Downloading file pool/PSA_18.0.20_2041/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file PHP74_17/release.inf3: 0%
Downloading file PHP74_17/release.inf3: 100% was finished.
Downloading file PHP72_17/release.inf3: 0%
Downloading file PHP72_17/release.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file PHP73_17/release.inf3: 0%
Downloading file PHP73_17/release.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file PHP71_17/release.inf3: 0%
Downloading file PHP71_17/release.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file pool/PSA_18.0.26_2994/plesk-18.0.26-cos7-x86_64.inf3: 0%
Downloading file pool/PSA_18.0.26_2994/plesk-18.0.26-cos7-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file https://ext.plesk.com/api/v2/packages?platform=unix&version=18.0.26&ai-compatible: 0%
Downloading file PHP52_17/php52-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP52_17/php52-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP53_17/php53-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP53_17/php53-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP54_17/php54-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP54_17/php54-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP55_17/php55-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP55_17/php55-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP56_17/php56-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP56_17/php56-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP70_17/php70-cos7-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-cos7-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-cos7-x86_64.inf3: 0%
Downloading file PHP71_17/php71-cos7-x86_64.inf3: 100% was finished.
Downloading file PHP72_17/php72-cos7-x86_64.inf3: 0%
Downloading file PHP72_17/php72-cos7-x86_64.inf3: 100% was finished.
Downloading file PHP73_17/php73-cos7-x86_64.inf3: 0%
Downloading file PHP73_17/php73-cos7-x86_64.inf3: 100% was finished.
Downloading file PHP74_17/php74-cos7-x86_64.inf3: 0%
Downloading file PHP74_17/php74-cos7-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-rhall-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-rhall-all.inf3: 100% was finished.
gpg-pubkey-1bb943db-511147a9 gpg(MariaDB Package Signing Key <package-signing-key@mariadb.org>)
gpg-pubkey-479bc94b-5b805282 gpg(ownCloud build service <obsrun@localhost>)
gpg-pubkey-621e9f35-58adea78 gpg(Docker Release (CE rpm) <docker@docker.com>)
gpg-pubkey-2c52609d-55a59f6e gpg(Docker Release Tool (releasedocker) <docker@docker.com>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <info@plesk.com>)
gpg-pubkey-f4a80eb5-53a7ff4b gpg(CentOS-7 Key (CentOS 7 Official Signing Key) <security@centos.org>)
gpg-pubkey-352c64e5-52ae6884 gpg(Fedora EPEL (7) <epel@fedoraproject.org>)
Loaded plugins: fastestmirror


Detecting installed product components.
gpg-pubkey-1bb943db-511147a9 gpg(MariaDB Package Signing Key <package-signing-key@mariadb.org>)
gpg-pubkey-479bc94b-5b805282 gpg(ownCloud build service <obsrun@localhost>)
gpg-pubkey-621e9f35-58adea78 gpg(Docker Release (CE rpm) <docker@docker.com>)
gpg-pubkey-2c52609d-55a59f6e gpg(Docker Release Tool (releasedocker) <docker@docker.com>)
gpg-pubkey-f4a80eb5-53a7ff4b gpg(CentOS-7 Key (CentOS 7 Official Signing Key) <security@centos.org>)
gpg-pubkey-352c64e5-52ae6884 gpg(Fedora EPEL (7) <epel@fedoraproject.org>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <info@plesk.com>)
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file pool/PSA_18.0.26_2994/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.26_2994/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.26_2994/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.26_2994/examiners/sh_cmd.sh: 100% was finished.
Loaded plugins: fastestmirror

PHP_5_6-thirdparty | 2.9 kB 00:00

PHP_7_0-thirdparty | 2.9 kB 00:00

PHP_7_1-thirdparty | 2.9 kB 00:00

PHP_7_2-thirdparty | 2.9 kB 00:00

PHP_7_3-thirdparty | 2.9 kB 00:00

PLESK_17_PHP56 | 2.9 kB 00:00

PLESK_17_PHP70 | 2.9 kB 00:00

PLESK_17_PHP71 | 2.9 kB 00:00

PLESK_17_PHP72 | 2.9 kB 00:00

PLESK_17_PHP73 | 2.9 kB 00:00

PLESK_18_0_26-dist | 2.9 kB 00:00

PLESK_18_0_26-extras | 2.9 kB 00:00

PLESK_18_0_26-thirdparty | 2.9 kB 00:00
Loading mirror speeds from cached hostfile
* base: ftpmirror.your.org
* epel: d2lzkl7pfhq30w.cloudfront.net
* extras: mirror.team-cymru.com
* updates: bay.uchicago.edu
Exception: Failed to solve dependencies:
plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 requires libMagickWand-6.Q16.so.6()(64bit)
plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 requires libMagickCore-6.Q16.so.6()(64bit)
plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 requires libMagickWand-6.Q16.so.6()(64bit)
plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 requires libMagickCore-6.Q16.so.6()(64bit)

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit Plesk Help Center to search for a solution.

*********************

What do I need to do to fix this?
 
Here is the solution:


BR
Greg
 
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