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Resolved System update tool error

Winnstorm

Basic Pleskian
Hello,

I'm currently receiving the following error through mail from plesk system update tool:

Please resolve them manually.

Reason: 2020-09-05 03:36:54 INFO: pum is called with arguments: ['--update', '--json']
2020-09-05 03:37:08 INFO: updating packages: matio alt-php51-bcmath alt-php54-pspell alt-php52-gd alt-php54-gd alt-php71-common alt-php53-devel alt-php52-xmlrpc alt-php52-enchant alt-php54-tidy alt-php54-mcrypt alt-php70-devel alt-php56-mysqlnd grub2-efi-x64-modules alt-php71-mbstring alt-php52-bcmath alt-python27-libs alt-php55-bcmath systemd-libs alt-php52-snmp alt-php53-mcrypt alt-php70-pdo alt-php52-recode alt-php70-common alt-php51-tidy alt-php53-soap alt-php53-bcmath alt-php54-ldap alt-php55-devel alt-php55-mysqlnd alt-php52-dba grub2-efi-x64 grub2-pc-modules vips alt-php55-enchant alt-php70-imap alt-php71-snmp lve-utils grub2 alt-php70-mysqlnd alt-php52-imap alt-php70-process alt-php56-soap alt-php56-cli alt-php53-firebird alt-php54-intl alt-php53-dba alt-php71-opcache alt-php52-firebird alt-php53-pspell alt-python37-libs grub2-tools alt-php53-enchant alt-php51-cli alt-php53-tidy alt-php53-snmp alt-php51-common alt-php70-enchant alt-php55-ldap alt-php55 -process alt-php54-soap alt-php52-devel alt-php52-mbstring alt-php51-gd alt-python35-libs app-version-detector libgudev1 alt-php51-xml alt-php71 grub2-tools-minimal alt-php70-intl alt-php55-pgsql alt-php71-gd alt-php52-odbc alt-php71-process alt-php51-pdo alt-php71-recode alt-php53 alt-php52-ldap alt-php54-xmlrpc alt-php51-process alt-php52-ncurses alt-php55-mcrypt mokutil alt-php52-tidy alt-php56-imap alt-php71-enchant systemd alt-php52-cli alt-php70-tidy alt-php52-soap shim-x64 alt-php71-ldap alt-php70-xml grub2-common alt-php51-devel alt-python37-devel alt-php70-firebird alt-ImageMagick-libs alt-php52-pgsql alt-php53-cli alt-php53-sybase alt-php51-firebird alt-php54-firebird alt-php70-ldap alt-php51-odbc alt-php56-gd alt-php54-mssql alt-php56-dbx lvemanager alt-php56-ldap alt-php54-cli alt-php71-bcmath alt-php44-ioncube-loader alt-php51-mcrypt alt-php52-xml alt-php56-snmp alt-php53-odbc alt-php55-recode alt-php55-soap alt-php56-ioncube-loader alt-php70-odbc alt-php72-ioncube-load er grafana alt-php56-process alt-php56-mcrypt alt-php55-mbstring alt-php56-devel alt-php56-firebird alt-php54-devel alt-php51-ldap alt-python27 alt-php71-pgsql alt-php54-pgsql alt-php53-sqlite alt-php55-imap alt-php70-ioncube-loader alt-php71-ioncube-loader alt-python37 alt-php52-dbx alt-php55-intl alt-php71-dba cagefs alt-php52-ioncube-loader alt-php53-mysqlnd alt-php55-dba lve-stats alt-php73-ioncube-loader alt-php54-enchant alt-php70-cli alt-php55-pspell alt-php52-pdo alt-ImageMagick alt-php55-mssql alt-php56-pdo grub2-tools-extra alt-php71-xmlrpc alt-php55-xmlrpc alt-php71-imap alt-php51-mbstring alt-php52-pspell alt-php54-imap alt-php54-pdo alt-php55-sybase alt-php56 alt-php54-ioncube-loader alt-php53-gd alt-php51-imap alt-php55-cli alt-python27-cllib alt-php70-recode alt-php53-pdo alt-php56-tidy alt-php53-ldap alt-php53-imap alt-php70-bcmath systemd-sysv alt-php56-common alt-php56-recode alt-php54-snmp alt-php71-mcrypt alt-php55-firebird alt-php70-pspell alt-php56-bcmath alt-p hp56-xml alt-php51-pgsql alt-php53-pgsql cagefs-safebin alt-php54-xml alt-php55-odbc alt-php70 alt-php55-snmp alt-php71-pdo alt-php52-common alt-php72-ioncube-loader-zts alt-php56-pspell alt-php54-dba alt-php53-mbstring alt-php70-pgsql alt-php54 alt-php70-mbstring alt-php54-mysqlnd alt-php54-sybase alt-php56-pgsql alt-php54-process alt-php51-dba alt-php53-xmlrpc alt-php71-xml alt-php55-xml alt-php71-soap alt-php53-intl alt-php54-mbstring alt-php56-dba alt-php55-tidy alt-php70-dba alt-php56-intl alt-php51-snmp alt-php54-recode alt-php52-mcrypt alt-php52-sqlite alt-php51-sybase alt-php70-snmp alt-php71-firebird alt-php54-common alt-php55 alt-php71-pspell alt-php71-cli alt-php71-odbc alt-php52-sybase alt-php53-common alt-php54-odbc alt-php52-intl alt-php55-gd alt-php52-mssql alt-php55-common alt-php53-dbx alt-php54-dbx alt-php56-enchant alt-php52 alt-php71-intl alt-php54-bcmath alt-php56-mbstring alt-php56-mssql alt-php71-devel alt-php53-ioncube-loader alt-php51-ioncube-loader alt-php7 0-gd alt-python35 alt-php53-process alt-php55-ioncube-loader alt-php56-odbc alt-php53-recode alt-php52-process alt-php53-xml alt-php70-soap alt-php55-pdo alt-php70-xmlrpc alt-php55-dbx alt-php71-mysqlnd grub2-pc alt-php70-opcache alt-php56-xmlrpc alt-php51 alt-php51-ncurses alt-php56-sybase alt-php71-tidy alt-php51-soap alt-php51-xmlrpc alt-php53-mssql alt-php70-mcrypt
2020-09-05 03:37:50 ERROR: [u'ERROR with transaction check vs depsolve:', 'libheif.so.1()(64bit) is needed by alt-ImageMagick-libs-7.0.10.10-2.el7.x86_64', 'libheif is needed by alt-ImageMagick-7.0.10.10-2.el7.x86_64']
2020-09-05 03:37:50 ERROR: Exited with returncode 1.

any help to know how can I solve it???

Thanks
BR
 
What is the output of the command:

# rpm -qa | grep -i ImageMagick

?
 
What is the output of the command:

# rpm -qa | grep -i ImageMagick

?

Sorry for the delay, this is the output:

rpm -qa | grep -i ImageMagick
alt-ImageMagick-7.0.10.10-1.el7.x86_64
alt-ImageMagick-libs-7.0.10.10-1.el7.x86_64
ImageMagick-6.9.10.68-3.el7.x86_64
 
alt-ImageMagick-7.0.10.10-1.el7.x86_64
alt-ImageMagick-libs-7.0.10.10-1.el7.x86_64
I would suggest you remove these packages for resolving this issue. Looks like it is installed from some third-party repository.
 
I would suggest you remove these packages for resolving this issue. Looks like it is installed from some third-party repository.

Thanks you IgorG for your support. BTW I'm just switching from this server to a "local" solution, dedicated server cost is killing me at the current currency rate.
 
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