• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Timeout

A

ajap

Guest
When users editing a site, if some time pass, connection to sitebuilder wizard closes, they loose the last entered data. Is there a way to extend timeout or disable timeout?
 
Hello,

You cannot disable timeout in the current version, however you can increase timeour period.
1. Go to the [%SB_DIR%]\Web\Web.config file.
2. Find 'roleManager' tag, change it's 'cookieTimeout' value (in minutes).
3. Find 'sessionState' tag, change it's 'timeout' to the same value.
4. Find 'forms' tag, change it's 'timeout' to the same value.
It should help.

Warranty: this changes aren't supported officially, you can do it on your own risk. And please don't do it immediately on the production server, test it first on independent installation.
 
ajap, please let us know if you discover any issues with increasing the timeout

Thanks
 
I applied them, plus I extended the timeout in IIS. Now, authentication connection is not closing, but connection to page which was last edited closes again and unsaved data goes. User should begin editing from the beginning, saved data while changing between pages remains saved.
 
Do you use Sitebuilder for Windows 4.0 or any previous version? What step in Wizard lose state before timeout expired?
 
Back
Top