• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Trouble loggin in

S

sanderjc

Guest
Ok I had to image my web server and restore it.

Since then I can’t login into the plesk control panel.

I have used the utility to reset my password but it didn't work now I get this when I open the control panel

Unable to connect to database: saved admin password is incorrect. 0: G:\SWsoft\Plesk\admin\auto_prepend\auth.php3:56 psaerror(string "Unable to connect to database: saved admin password is incorrect.")

ok so I followed these instructions


kb #922

but when I am on step two this doesn't work. I have tried adding different commands but nothing works all I get is this

ERROR 1045 (28000): Access denied for user 'ODBC'@'localhost' (using password: YES)

I have tried using root but it doesn't work. Any thoughts to why this is happening?
 
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