Unable to backup content of mailbox

[jerry2]

Hi there

Before 8.3 everything was OK and my mailbox content was saved. Since 8.4 if I set the content to be backed up for use on THIS server only it is OK, I get folders of my mailboxes inside your psa (zip) file. If I set it to be able to restore to ANY mail server I get email where none of the folders are being able to be backed up. Error is:

Unable to backup content of mailbox

Wierd is this - In the folder MailContent there seems to be messages and the file archive is exactly the same as if I would back up to "this server" only.

Is there a bug that the report is "lying" and in fact everything is saved?

What is the difference between saving to be able to restore from this server only? What does "this server" mean? Phisical machine, Windows serial or something else?

Jerry

 

[OZyryanov]

Hello! Please look at log files for erros at <LOG_PATH>\MailContentSavingLogs.

Thanks.

 

[jerry2]

Sorry, but where are the right log files? In admin/logs/W3SVC27425?

 

[OZyryanov]

The backup utility shows messages where log files have been at the end.

Their usually saved at <PLESK_INSTALL_DIR>\PrivateTemp\PSABackupLogs\<DATA+POSTFIX>\

 

[jerry2]

Hi there

yes thanx, I found them. Everything seems ok and backed up according to the tech.log file. But in the email it says the contents can not be saved... I guess it is false alarm.

I have this "problem" on all 3 servers that I've upgraded to 8.4