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Unable to restore backup.

D

DuarteN

Guest
Hi, I'm new at this, I was FORCED to change from plesk 7 to plesk 9 by the company that hosts my domain. And then, after being forcer to do it, they don't help doing the migration.
So, I'm trying do it on my own.
I did this:
%plesk_bin%\pre9-backup-convert.exe --source=c:\backupfile --destination=c:\

Apparently did not report errors, created some XML files.
In your article http://kb.odin.com/en/5817 it says:

"The converted backup is placed to Plesk backup repository and becomes available for restoration in Plesk, Home, Backup Manager."

I went there and nothing is there. I've tried the xml files but reports errors like this one:

Error: pmm-ras error (Error code = 1):
== STDOUT ====================
Archiver error: unable to extract files from C:/Parallels/Plesk/tmp/php5.tmp


==============================
== STDERR ====================

==============================


Now what? If it created some backup file, where is it? It's not in c:\ how do I restore it now?
I've found some folders from my old domain, probably created by the convert, but inside there are only XML and ZIP files.
 
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