Update error: panel.inf3 parsing element error

[swanzey]

I am getting the following error:

Syntax error in file C:\ParallelsInstaller\parallels\panel.inf3: Error parsing Element.

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: Syntax error in file C:\ParallelsInstaller\parallels\panel.inf3:
Error parsing Element.
Not all packages were installed.
Please, contact product technical support.



How do I correct this?

thank you.

 

[Axodious]

I am also having this error.

 

[SinaRez]

I am getting the following error:

Syntax error in file C:\ParallelsInstaller\parallels\panel.inf3: Error parsing Element.

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: Syntax error in file C:\ParallelsInstaller\parallels\panel.inf3:
Error parsing Element.
Not all packages were installed.
Please, contact product technical support.



How do I correct this?

thank you.

add "93.184.221.133 autoinstall-win.pp.parallels.com" to your hosts file

After that I was able to install all the patches by following command:

%plesk_dir%\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

 

[swanzey]

add "93.184.221.133 autoinstall-win.pp.parallels.com" to your hosts file

After that I was able to install all the patches by following command:

%plesk_dir%\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

thank you for the help

 

[Kate T]

add "93.184.221.133 autoinstall-win.pp.parallels.com" to your hosts file

After that I was able to install all the patches by following command:

%plesk_dir%\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

All - we have created a KB article, please find here: https://bitly.com/
The issue will be addressed to the hosting provider shortly.