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Update Error

Discussion in 'Plesk for Linux - 8.x and Older' started by smkied, Jul 31, 2007.

  1. smkied

    smkied Guest

    I am trying to update my Plesk installation. Here is the error message that I get when I try to update my Plesk 8.0.0 installation to 8.0.1:

    >> There was a fatal error communicating with the server. The message was:
    >> An HTTP error occurred:
    >> URL: http://autoinstall.plesk.com/PSA_8.0.1/dist-rpm-RedHat-el4-i386/headers/header.info
    >> Status Code: 404
    >> Error Message: Not Found

    I am using the updater utility within the Plesk application, and using the default Plesk server as the source.

    Why am I getting this error? Obviously the directory doesn't exists, but why is Plesk looking there?

    I e-mailed support and they want me to buy a support package, but this clearly seems to be a Plesk bug rather than user error.

    Please advise!!