Update issues 9.6.3 to 9.5.4

[Sanderv]

Update issues 9.5.3 to 9.5.4

Hello,

I'm trying to update Plesk 9.5.3 to version 9.5.4, but am unable to succesfully complete it.

Once the updating process is finished, I first get an email saying the panel was successfully updated. Directly after that I also get an email saying the panel failed to update. Error log below:

Parallels Products Installer 3.6.0 (built on 2010-04-13 11:30 svn rev. 290858) started at (timezone CET) Wed Jun 22 08:40:32 2011 Command line arguments: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_5_4 --notify-email=[removed] --install-component=base --install-component=api --install-component=backup-ded --install-component=pmm-ded --install-component=java --install-component=psa-vpn --install-component=watchdog --install-component=spamassassin --install-component=vault --install-component=ppwse --install-component=cf-support --install-component=miva --install-component=ruby --install-component=mailman --install-component=horde --install-component=atmail --install-component=qmail

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=SuSE os_name=Linux version=es10 arch=i686 environment=~empty Final opsys (with overriding) is: os_vendor=SuSE os_name=Linux version=es10 arch=i686 environment=~empty File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..21%..34%..41%..55%..64%..70%..85%..94%..100% was finished.
File downloading ppsmbe.inf3: 18%..59%..100% was finished.
File downloading sitebuilder.inf3: 22%..74%..100% was finished.
File downloading sso.inf3: 24%..51%..78%..100% was finished.
File downloading setemplates.inf3: 44%..100% was finished.
File downloading pp-sitebuilder.inf3: 21%..68%..100% was finished.
File downloading billing.inf3: 16%..53%..100% was finished.
repository: Get brief packages info for all sources Checking for installed packages...
File downloading PSA_9.5.4/plesk-9.5.4-susees10-i386.inf3: 14%..23%..31%..40%..54%..65%..78%..81%..94%..100% was finished.
File downloading PSA_9.5.4/plesk-patches-9.5.4-susees10-i386.inf3: 57%..100% was finished.
repository: Get brief packages info for all sources Detecting installed product components.
Component plesk/base: mode upgrade, installed=1287704060, available=1291854058 Checking if key update required for component plesk/base Config allows upgrade from version 9.5 without key update Currently installed component version is 9.5.3-sles10.build95101022.06 No keyupdate need for this component Component plesk/psa-autoinstaller: mode up2date, installed=1271133265, available=1271133265 Component plesk/postgresql: mode up2date, installed=1237909380, available=1237909380 Component plesk/vault: mode upgrade, installed=1287704131, available=1291854046 Component plesk/ppwse: mode upgrade, installed=1287704097, available=1291854013 Component plesk/api: mode upgrade, installed=1287704028, available=1291853944 Component plesk/pmm-ded: mode upgrade, installed=1287703958, available=1291853874 Component plesk/sb-publish: mode up2date, installed=1160553337, available=1160553337 Component plesk/sbm: mode up2date, installed=1220864885, available=1220864885 Component plesk/cf-support: mode upgrade, installed=1287704118, available=1291854034 Component plesk/miva: mode upgrade, installed=1287704122, available=1291854038 Component plesk/billing: mode install, installed=0, available=1245902780 Component plesk/mod-bw: mode up2date, installed=1194490862, available=1194490862 Component plesk/asp: mode up2date, installed=1223545045, available=1223545045 Component plesk/java: mode upgrade, installed=1287704037, available=1291853951 Component plesk/mod_python: mode up2date, installed=1190802704, available=1190802704 Component plesk/ruby: mode upgrade, installed=1287704120, available=1291854035 Component plesk/php5: mode up2date, installed=1291854060, available=1291854060 Component plesk/qmail: mode upgrade, installed=1291853953, available=1291854056 Component plesk/postfix: mode install, installed=0, available=1291854056 Component plesk/psa-firewall: mode install, installed=0, available=1291853950 Component plesk/psa-vpn: mode upgrade, installed=1287704073, available=1291853988 Component plesk/psa-fileserver: mode install, installed=0, available=1291853941 Component plesk/sshterm: mode up2date, installed=1228112978, available=1228112978 Component plesk/watchdog: mode upgrade, installed=1287704105, available=1291854020 Component plesk/cs-gs: mode install, installed=0, available=1291853947 Component plesk/battlefield: mode install, installed=0, available=1291854005 Component plesk/bf2: mode install, installed=0, available=1291854033 Component plesk/mailman: mode upgrade, installed=1287704115, available=1291854030 Component plesk/kav: mode install, installed=0, available=1291854043 Component plesk/drweb: mode install, installed=0, available=1291853915 Component plesk/spamassassin: mode upgrade, installed=1287704041, available=1291853956 Component plesk/backup-ded: mode upgrade, installed=1287704109, available=1291854025 Component plesk/atis: mode install, installed=0, available=1233647552 Component plesk/de-DE-locale: mode install, installed=0, available=1288603419 Component plesk/ja-JP-locale: mode install, installed=0, available=1288603711 Component plesk/es-ES-locale: mode install, installed=0, available=1288603503 Component plesk/ru-RU-locale: mode install, installed=0, available=1288603786 Component plesk/fr-FR-locale: mode install, installed=0, available=1288603575 Component plesk/it-IT-locale: mode install, installed=0, available=1288603645 Component plesk/zh-CN-locale: mode install, installed=0, available=1288603852 Component plesk/zh-TW-locale: mode install, installed=0, available=1288603920 Component plesk/nl-NL-locale: mode install, installed=0, available=1288603988 Component plesk/horde: mode upgrade, installed=1287704085, available=1291854002 Component plesk/atmail: mode upgrade, installed=1287703992, available=1291853909
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources Retrieving information about the installed packages...
read cache file
File downloading PSA_9.5.4/update-rpm-SuSE-es10-i386/update-9.5.4-susees10-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.4/dist-rpm-SuSE-es10-i386/build-9.5.4-susees10-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.4/thirdparty-rpm-SuSE-es10-i386/thirdparty-9.5.4-susees10-i386.hdr.gz: 16%..35%..42%..55%..71%..80%..90%..100% was finished.
Determining the packages that need to be installed.
...
Warning: unresolved requires 'libjasper-1.701.so.1' from ImageMagick-6.2.5-16.5.i586
Warning: unresolved requires 'libwmflite-0.2.so.7' from ImageMagick-6.2.5-16.5.i586 Check package set before installation File downloading PSA_9.5.4/dist-rpm-SuSE-es10-i386/base/plesk-skins-9.5.4-0.295542.noarch.rpm: was skipped because of md5 checksum match.
...
Starting installation of packages
Warning: unresolved requires 'libjasper-1.701.so.1' from ImageMagick-6.2.5-16.5.i586
Warning: unresolved requires 'libwmflite-0.2.so.7' from ImageMagick-6.2.5-16.5.i586 Installing the package psa-courier-imap-3.0.8-sles10.build95101209.05.i586
Error: Unable to install the requested packages because either there is not enough free disk space left, or there are package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.

I have marked the warning/error messages red. From the information I found, the warnings are not the issue. This means it would go wrong when trying to install psa-courier-imap, but unfortunately it doesn't say which depency is missing, if that's the problem.

During the update there has been 380 MB free on the root/tmp partition.

Any ideas what could cause this issue, and how to resolve it?

 

[IgorG]

Try to remove ImageMagick package from server before upgrade.

 

[Sanderv]

Thank you, this solved the problem!