• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Resolved Update Onyx 17.8.11

CharisM

Basic Pleskian
Hi There,

i am having trouble updating plesk via GUI or via ssh. The update process stopps with:

--
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-ubuntu18.04.build1708190409.21' for 'pp17.8.11-bootstrapper' was not found
E: Version '17.8.11-ubuntu18.04.build1708190409.21' for 'psa-locale-base-en-us' was not found
E: Version '1:8.5.1-ubuntu18.04.19041014' for 'psa-kav8' was not found
E: Version '17.8.11-ubuntu18.04.build1708190416.19' for 'psa-mail-driver-common' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...

Not all packages were installed.
Please contact product technical support.
exit status 1
--

Any suggestions? And, in which log files does plesk output more information?

Many thanks,
c--
 
Last edited:
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