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Updating the #32 fails, Host name check failed

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Kenan, May 28, 2012.

  1. Kenan

    Kenan Basic Pleskian

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    I want to update the "Update #32 is available" but the log file is below;

    Execution failed.
    Command: autoinstaller
    Arguments: Array
    (
    [0] => --select-product-id
    [1] => plesk
    [2] => --select-release-current
    [3] => --upgrade-installed-components
    )

    Details: Warning: Host name check failed.
    Can't bind to socket: Cannot assign requested address
    (hostname='ns1.nettescil.com.tr', ip=85.153.53.70)

    Your host name must resolve to the correct IP address of your server, except for
    the cases when you use network address translation (NAT).
    The installer will continue the installation skipping the host name check,
    however, there are chances that the product will not be installed properly.

    File downloading products.inf3: 100% was finished.
    .
    .
    . (These lines are starting like "File downloading …" and ends like "... finished.")
    .
    .
    File downloading BILLING_10.4.4/update-rpm-RedHat-all-all/update-10.4.4-rhall-all.hdr.gz: 100% was finished.
    Determining the packages that need to be installed.

    ERROR: Can't find solution for 'obsolete_mode_solution for php-sqlite2' of dummy_masterpackage_for_dependency-1.2.3.
    Not all packages were installed.
    Please resolve this issue and try installing the packages again.
    If you cannot resolve the issue on your own, contact product technical support for assistance.

    What's wrong, thanks...
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    What sort of output command

    # hostname -f

    on your Plesk server?
     
  3. Kenan

    Kenan Basic Pleskian

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    This;

    [root@ns1 ~]# hostname -f
    ns1.nettescil.com.tr
     
  4. Faris Raouf

    Faris Raouf Silver Pleskian Plesk Guru

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    That hostname does have an A record that points to 85.153.53.70. I assume that's the correct IP and it defined in Plesk?

    On your plesk box, can you do: dig @ localhost ns1.nettescil.com.tr to make sure the correct IP resolves?
     
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