updating

[chinook]

cannot seem to update 8.1, getting the following message "critical update is incompatible with current Plesk version"

Any clues ???

Anybody???

 

[sergius]

Hello chinook,

Could you please specify here exact Plesk version and update file name?

There were the following updates for 8.1:

a) 8.1.0

061226.10
070211.04
070216.19
070316.11

b) 8.1.1

070409.12
070517.18

You can install each update only on corresponding Plesk version.

 

[chinook]

So it seems my control panel is sitting back at version 8.1.0
update 070316.11 is not listed on the patch page and I am not clear on how to get the software upgraded to 8.1.1

 

[sergius]

You should first download 8.1.1 and upgrade your 8.1.0 and next you may download 8.1.1.2 and update 8.1.1

 

[chinook]

Ok, I have upgraded to 8.1.1 and now instead of a logon page I get the following:
Fatal error: Call to undefined function add_plesk_privacy_header() in C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3 on line 63


Even tried the two updates to 8.1.1 and still same error. By searching the forum, I note this has happened to others with no resolution from what I can see.

Urgent really need to fix this.

 

[chinook]

As a service to other readers of this forum. The final solution was to purchase a support incident. The Plesk engineer replaced the corrupted auth.php3 file.

I did ask them ( and got no answer) if when I downloaded this version was the file already corrupted or was this something that happened during the installation process.

So if this happens to you, try re-downloading the 8.1.1 update, search through the cab files until you find this file and replace it, then let the readers know if that fixed it or not!