Resolved Upload backup files

[dicker]

Server operating system version

Ubuntu 22.04.4 LTS

Plesk version and microupdate number

Plesk Obsidian Version 18.0.58 Update #2

Hello,
Upload backup files from local computer to server storage
Here you can upload backup files to Plesk storage. The maximum size of a file is limited to two gigabytes.

How can I change this to 20GB? A customer wants to upload his backup.

https://support.plesk.com/hc/en-us/articles/12387822129687-How-to-change-upload-file-size-limit-for-File-Manager-in-Plesk

Unfortunately it didn't make any changes.
The maximum size of a file is limited to two gigabytes and is still there.

 

[alapshin]

Hello @dicker try to follow steps from this article
How to upload a Plesk xml.tar/xml.zip backup file to the Backup Manager "Uploading a backup via a command-line interface" section

 

[dicker]

Is there no other possibility? I can't import customers' backups via SSH every time.
File size 2GB for backup is definitely not enough.
What options are there for the customer to independently upload backup data larger than 2GB?

 

[Peter Debik]

Why do the customers download such large backups in the first place? Wouldn't it be much better for them to store them to an external FTP or S3 storage space? For FTP/FTPS all tools are included in the basic version of the product. But with the Cloud Backup Pro extension they could also export their backups to Google Drive, MS OneDrive etc. It's just not best practice to download such large backup files to a local computer.

 

[dicker]

Of course I make backups.
The customer backup is probably older than what I have.
I don't know why the customer wants to import such an old backup.

 

[dicker]

Is there a solution to this problem?

Issue - incomplete backup display

Hello, I wanted to backup a customer's website. However, it doesn't show up in the backup. Only 10 websites are displayed. Then it says there are 96 more objects available. Unfortunately I can't display them. I can't click on anything that can show me the other 96 objects. Except for...

talk.plesk.com