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My mail server running Plesk 12.0.18 has been blocked by Google (Gmail and Google Business Apps) for over a week now. I have filled out the unblocking form daily and nothing is happening. I get no response when I fill out the form and I have no idea why I am being blocked. I don't understand why...

I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as...

I have a couple of clients on my server that happen to do business with a college here locally. For some reason when anyone from the college emails a user on my server, my clients end up getting 20-100 duplicates of the same email. I contacted their IT staff and they say it is on my end and that...

I just did a yum update and it updated 138 items on my CentOS 6.5 (now its 6.6) server. I saw that openssl was one of the updates and figured it would patch everything. I ran this test openssl s_client -connect myipaddress:443 -ssl3 and got this response: [root@web ~]# openssl s_client...

I setup a nightly backup of my Plesk 12 server to my 1&1 provided FTP backup space to run at midnight. It ran last night an when I woke up the server was not accepting/sending email. I found out that the /usr partition was full (it is 2GB in size). I found a file in the...

I have a brand new A8i server from 1&1 that has crashed twice today and could only be rebooted through the 1&1 control panel (not Plesk). Out of the blue the server is not accessible from the Plesk CP and is not responding to pings. I have looked through the logs and do not see anything that...

I have a strange issue I noticed while poking around the server today. I was looking at the Services Management page and noticed the SMTP Server (QMail) shows as not running and when I click the button to start it, it shows as started when the page auto refreshes. But if I refresh the page...

I just ran a yum update on my server and it showed that IO needed to update some init scripts to this version 9.03.40-2.el6.centos.2. I just googled around about the update and I cannot find a lot about this exact update, there is a lot about 9.03.40-2.el6.centos.1 (1 at the end instead of 2). I...

I want to update my openssl on my CentOS 6.2 with Plesk 11.09 MU#60 server, but when I run yum update I get 173MB of downloads. With past CentOS/Plesk servers I have owned, when I just updated everything via yum, something would break on my server/Plesk. Is it safe to update everything on the...

I want to update my openssl on my CentOS 6.2 with Plesk 10.4.4 MU#57 server, but when I run yum update I get 173MB of downloads. With past CentOS/Plesk servers I have owned, when I just updated everything via yum, something would break on my server/Plesk. Is it safe to update everything on the...

Is there any way to change where Plesk downloads the Backup stored on a Personal FTP Repository? It defaults to the /tmp partition and the backup is 16GB and the /tmp partition is about 1GB (was setup from 1&1 like that). Can I symlink /tmp to somewhere else? Or can I edit Plesk's config to save...

I have 2 servers hosted with 1&1. One is running Plesk 10.4.4 Update #57 and is setup a web server and the other is running Plesk 11.0.9 Update #60 setup as a mail server (both servers have been automatically updated to the latest versions in the last few days). For well over a year, I have had...

I was messing with my plesk-backup-manager file in the /etc/cron.d folder (as per some directions I found on this forum) and now my backups will not upload to the FTP backup server from my hosting provider. I was trying to get the backup to store a copy locally in the server repository and in...

I have a domain on my server (Plesk 10.4.4) and people are randomly getting bounces when they send email to specific users on the domain. Te bounce message says that the user does not have a mailbox on the server. The user does exist and receives email from people all the time. It is just...

Under 9.5.4 I could do nightly backups and it would save a copy to the server repo and the FTP repo. Now in 10.4.4 I only goes to one or the other. Is there a way to make it goto both places? I had to restore a client's website last night and it was a pain because the backups were on the FTP...

I cannot find an eiasier way to do this, so I SSH into the server, then FTP to my 1&1 FTP backup and download the file backup file to the /var/lib/psa/dumps/ folder. When I try and access the Backup Manager from the Plesk gui, I do don't see the backup on local server repo tab. What am I...

I keep getting bounce messages from my web server running Plesk 10.4.4. I use this server strictly as a web server and have disabled the email server on it (which I did with my previous Plesk 9.5.4 server and had no issues). "Sorry. Although I'm listed as a best-preference MX or A for that...

I have a reseller with multiple domains/subscriptions and they want to run ssl on a few of the sites. I already have a dedicated IP address for them on the first ssl site they setup on my server. Can they add an ssl cert for another subscription/domain and point it at the "SSL" IP address...

I have a client/customer that has 125 domains on my server. I have them setup as customer and have moved their domains/subscriptions to their customer account. When they login to add a domain the new domain gets setup under whatever subscription the logon page defaults to. I guess I must be...

I have a customer account on my Plesk 10.4.4 migrated from a client account from my old Plesk 9.5.4 server that I cannot login as the customer in CP. I figured it was an issue with the migrated account, so i created a new customer account and moved all of their subscriptions to the new account...