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I did a lot of testing to get the update right from Debian Stretch to Debian Buster running Plesk 18.0.28.2. Unfortunately, Plesk currently doesn't officially support this like it used to do in previous versions. It's possible if you adhere to some specific steps. Caveats: Contrary to previous...

I noticed this error when upgrading some servers from Debian Wheezy to Debian Jessie, but Google didn't know about it. So hopefully this will help someone else. Plesk version was 12.5.30. Right now it is MU#14. Don't recall which MU it was then. After running the dist-upgrade, I started the...

This happens in around 30% of the cases when I run CLI autoinstaller to update/install/remove packages. Patches were installed successfully. The changes were applied successfully. Synchronizing the Debian APT package index files... # pgrep -lf xinetd || service xinetd start Starting internet...

This is just a bug report. No help needed as it doesn´t seem to cause problems. When I start the CLI autoinstaller, I always see 2 components already selected, but when I want to install right away, the installer tells me that nothing was selected: Main components list for Parallels Plesk...

This is just a bug report. No help needed as it doesn´t seem to cause problems. When I update servers via CLI autoinstaller, I sometimes (or on some servers) get this error message: Trying to start psa... Stopping psa... Stopping Plesk engine pool manager: sw-engine-fpm. done ===> Installing...

This is just a bug report. No help needed as it doesn´t seem to cause problems. When I update servers via CLI autoinstaller, I always (afair) get this mysqldump error message: Stopping psa... * Stopping Plesk engine pool manager sw-engine-fpm ...done. done -- Warning: Skipping the data of...

I wanted to report a bug here: https://cscontact.odin.com/form/4/?Product=Parallels%20Plesk But I need to have a support number to report a bug. How stupid is that? @parallels: I want to tell you about bugs and have to pay for that? Seriously? It was possible some weeks/months ago with the old...

Hi, I have used this feed to get notified of new microupdates for Plesk 11 as I want to install MUs manually: http://urn.swp.webapp.parallels.com/rss/?p=PLESK Up until now, there has been no news about the Plesk 12 MUs and I couldn´t find another feed. @Parallels: Is there another...

To everyone who is trying to upgrade Debian Squeeze to Wheezy as it will reach end-of-life soon. I got this error when preparing the update: # apt-get dist-upgrade --download-only Calculating upgrade... Failed The following packages have unmet dependencies: odbcinst1debian2 : Breaks...

Hi, I´ve got a lot of error messages like this from someone who is trying out email logins: Nov 19 18:24:59 host courier-authdaemon: authpsa: short mail addresses are not allowed, got 'brett' I´ve got fail2ban running but I would need the IP address to be able to block that someone. Is...

I already posted this as a bug report and now wanted to inform other users. Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line: rm -f /opt/psa/var/modules/firewall/active.flag That line stems from updating Preparing to...

When there are German umlauts like ä, ö, ü in a vhost.conf, pleskbackup aborts with an error message: # /usr/local/psa/bin/pleskbackup --server --configuration --output-file=test_pleskbackup Runtime error: The backup failed with errors! When I remove those umlauts from vhost.conf, the...

I noticed some of these things already on previous updates. @Parallels: Should be easy to fix. Preparing to replace php5-ioncube-loader 4.0.14-12051415 (using .../php5-ioncube-loader_4.2.2-13031414_i386.deb) ... Unpacking replacement php5-ioncube-loader ... [: 6: Illegal number: 0upgrade...

Hi, after I upgraded from Plesk 11.0.9 to 11.5.30, "/var/qmail/control/locals" only contained "localhost" and "localhost.localdomain", but it should also contain the server´s hostname. Otherwise, qmail will refuse to accept mail in some cases (IIRC). I have already noticed this behaviour...

We just had to restore from backup and noticed that upon restore the firewall rules were missing. Apparently, Plesk-Backup (11.0.9) doesn´t save these or at least doesn´t restore it. Please fix this bug.

Hi, I have upgraded some servers now and on some of them websites only show "It work´s" when the upgrade process has passed a specific point, i.e. showing "All stages of the upgrade were successful." just before installing the micro updates. So, the Apache is running but doesn´t know...

The upgrade seems to finish fine and I couldn´t find any problems so far, but there is an error message shown while the upgrade is running: Preparing to replace php5-ioncube-loader 4.0.7-11102413 (using .../php5-ioncube-loader_4.0.14-12050719_amd64.deb) ... Unpacking replacement...

1) While updating you get this question: The N in square brackets looks like you can simply use "y" to continue, but in fact you need to type not even "yes" but "Yes" (capital Y). This is opposed to other questions, where a "y" is sufficient, e.g. "You have the product version Parallels...

Hi, the length of user names (for FTP access) are limited to 16 chars as described here. But the limitation under Linux is normally 32 chars as described here. @Parallels: We need to have longer user names. Why is there an artifical limitation? Please remove this and allow the...

[solved] Annoying delay between posts @Parallels: Why is there a 300 seconds delay between posts? I don´t know any other forum on the world where this is used. And why in the world does it have to be 5 minutes? If I post a problem and then see another thread where I could give some hints, I...