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Hello, we are looking at improving our processes, and one thing that has come up is the time it takes for us to launch a site in development. Currently this is done on a Ubuntu box, manually added to Apache etc, not a major and not explicitly difficult but does take more time than I think we...

Hello, I've been updating my servers to plesk obsidian and have run into an issue where I believe the installation file will not save - and so the installer is in an infinite loop. The problematic upgrade has been stuck on the state "Downloading new Plesk Installer version..." for about 30...

I'm having an issue where an email attachment with a domain name, or email address in the file name, causes the message to be blocked. To be clear If I rename the file to exclude those items it works no problem. Dec 10 08:35:05 SERVERNAME postfix/cleanup[70602]: BD8632AFA9C: reject: header...

Hello, Im attempting to run a silverstripe application on Plesk Obsidian, the application works fine on a local dev server, however the configuration doesn't appear to work on the live server. I attempted to use the extension Composer to install the packages however it didn't seem to resolve...

Hello, I was wondering if there is a way to better the methodology of the system when modifying website configuration, currently if I remove a site or alias for example the services restart causing client connection issues - is there any way to avoid this?

Hello, I'm attempting to secure Plesk its been running for quite a while with no certificate but am attempting to install one using the advisor link, however its throwing an error Error: Could not issue a Let's Encrypt SSL/TLS certificate for [www.example.com correct site domain.] Your domain...

Hello, I'm trying to update Plesk Onyx 17.0.17 to Update #53 is available. or "Upgrade to Plesk Onyx 17.8.11 is available." But am having some problems. All Packages are up to date, websites etc are running fine, but I think something with the mySQL configuration is breaking the update. "...

Hello, I'm not sure if this is the best place to post this. But using Onyx so... I have an issue with Outlook on Mobile, when emails are sent on mobile they go to the qmail directory for the account, but into .Sent Messages - this shows up find in Roundcube, and Desktop under that Folder "Sent...

Hello, ive attampted to upgrade Plesk only to 17.5.3, from Version 17.0.17 Update #38, however it dfoesn't work. I have this error - which may be related? dpkg: error processing package mysql-server-5.7 (--configure): subprocess installed post-installation script returned error exit status 1...

Hello I hope this is ok to post here, Ive been blacklisted by spamhaus, and it appears that this may be the case: "If this IP address is NOT a shared hosting IP address, this IP address is infected with/emitting spamware/spamtrojan traffic and needs to be fixed. Find and remove the...

Hello Im not sure if this is an Ubuntu question, or Plesk but seems to effect Plesk so will start here. I have a list of updates to install, but havn't used the plesk installer before and it doesn't want to run, it says to run manually. So have done, but have an error showing with mySQL...

Hello, Ive run into a problem with one of our client accounts, where they are running WordPress multisite, we've been running their mail on a server which is to be decommissioned and Ive just realized I need to workout how to get the emails against the domain names (3 domains). Ive seen that...

Where can I find an extension for online subscription registration and allocation? i.e. Buy hosting now! Select a Plan pay and all ready to go?

Hello how can I manually call certbot? Ive had a look around and can't locate the letsencrypt/cerbot files? Attempting to simply enable SSL on mail.domain.com scripts. I have a proxy in the way for www, so don't want to have to script around the certbot on the proxy for www requests. i.e. find...

Hello, I'm having issues with receiving emails from External sources, Ive opened port 25 (Should this be left open, can I run the mail server with it closed?) and mail is coming in but not making it to the domain/mailbox. Mar 3 15:35:56 mysite /usr/lib/plesk-9.0/psa-pc-remote[60822]: Message...