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After using Plesk for almost 20 years I have never known how to check a log file to show that a particular client logged in to their account at a particular time from a particular IP other than grepping the message file. Is there a more accurate and precise log file to check to show that a...

I am temporarily displaced and forced to use a cell phone for all actions. My laptop is dead and I forgot to bring my tablet. At any rate, access to SSH and the internet facing control panel are being blocked to me. I had only allowed SSH access to particular IPs including Plesk support...

As most do, I have mail servers that are constantly being pounded with failed authentication errors. Are they added to FAIL2BAN? Is there something more that I need to do to keep from driving my servers crazy with failed attempts?

The developers at Plesk made a serious mistake when they did not consider that current website owners may have created their website using Presence Builder. It is not able to read their configuration and pull it into the editor for making changes. It will allow you to create a new website and...

We run both Plesk and cPanel. With cPanel accounts Thunderbird creates an inbox, Drafts, Sent, Spam, Trash but with Plesk Thunderbird only creates an inbox. Bpth seem to see the mailbox as IMAP and I've never intended that. Any suggestions? What is the difference between the servers?

I am using Plesk 17.8 upgraded from 17.5. I have built a form that is simply supposed to send me an email. I can send/receive messages to myself regardless of addresses used. But customers invariably cannot. Not quite. One got through. At first they were coming up as URIBL_BLOCKED but no longer...

Why is it that 1. Plesk costs more than cPanel and 2. extensions are 5 times the cost? It's like one way or another we're going to get our money taken. We do all the work getting and keeping customers and the better we do the more you all take. Softaculous is $1.99 for cPanel and $5 for Plesk...

I am getting various WordPress files reported by ImmunityAV. They are older versions. /wp-content/themes/thesis_182/lib/scripts/thumb.php is one example. Is this a legit virus or trojan? Thank you in advance.

On one of my legacy servers not yet migrated I am seeing high wa% times. This is the best screen cap I could snatch. It seems that simple HTTP commands freak it out. This is a Virtuozzo container that ran fine until I tried to do a security update that failed. The backup has since been...

I have gone through Support and they took a quick look and changed our server from a closed mail server to a SMTP relay and time-out. We have a user on our new Onyx 17.5 that gets an error 550 Relaying denied. He is trying to forward to send to Earthlink and others. I've read many things about...

Just as I am about to migrate to Plesk 17.5 on Virtuozzo 7 this server goes down. rpm -q psa says is doesn't exist. Same with apache. Looking in /etc/init.d there isn't a psa. Looking in /usr/local/psa/bin there's no psa. I have a Virtuozzo backup but when I try to restore it it tells me...

I am running the latest software. The DNS records look fine. But I cann't send or receive messages using Outlook. I was able to send using Horde but not receive. With all of the wonderful changes I don't know where to look. MagicSpam has a free default setup. I haven't gotten far into it to buy...

During setup I selected both IPv4 and IPv6 support. But I only have IPv4. On the DNS template there are all of the zone records for IPv6 that I know I can delete. But is there anywhere else I need to turn it off? I can't seem to find the page where I declared the server IP.

Do I do I need to use a leased license to run plesk in demo mode?

We are migrating to all new servers with Plesk Onyx from Plesk 11.0.3. I have one user email account that is being pounded by mail and postfix flush does nothing. Using the GUI to clear the cache does nothing. They appear to be messages to the root user: 5049D238553A* 923 Mon Oct 23...

Years ago I got the attached script from Plesk support but never tried it. I see that it needs to be slightly modified but basically it sets a date on which the passwords will be changed and notifies the clients. I have some Plesk 9-12 servers to upgrade to Onyx but want to change the passwords...

I run all of my Plesk installations on top of Virtuozzo 7.x. We have been doing this since Virtuozzo 3. We found that it makes an excellent buffer between the hardware and the software in that if a virtual server locks up you simply need to restart the container instead of power cycling the...

I am looking for a bash script (or perl) that will locate the existence of certain files known to be hacks, like 1.x.txt and syslib.php, create a directory and then move these files into that directory. These are files that have been placed on the Plesk 8, 9 and 11 servers to basically take over...

We are finally upgrading everything. Finally. We have older neglected servers that are a pain in the butt. I own issues I created due to health issues. I'm trying to get files off of a Centos based system and I don't want to start a war here. But I am tired of asking for help at Centos and...

I have many servers to upgrade and I am concerned that if installing the latest version of Centos I will lose all of the free applications that are included with Plesk 9, 10, 11 and now 12. What's the story? Do I need to stop at PHP 5.4? It's bad enough that I have clients with custom...