• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

12.5

  1. S

    Issue failed to update plesk 12.5 or to upgrade

    Hi, Today we have the message that update failed. Same problem in Pleskpanel, see attached file and for Onyx upgrade Thank's for your help Stephane SCHMITT
  2. K

    Question Can I use Plesk onxy license for Plesk 12.5 ?

    Hello forum, I'm taking care of Plesk 12.5 Server for one of my customer. I'm buying license for that server from Plesk Partner I have contract with, but he asking for price raise which is double of the price at plesk.com. So I'm thinking purchase license directly from plesk.com, but problem is...
  3. BigD213

    Resolved FTP - Failed binding to port 21

    New install of Plesk 12.5 on Centos 7 when I put this into bash: service xinetd status it returns that the service is "Active" I run: tail -f /var/log/messages Then, I run: telnet 127.0.0.1 21 and I immediately get "Connection closed by foreign host." Then /var/log/messages returns: Aug 7...
  4. T

    Local mails are marked as SPAM using the new DMARC feature

    I recently upgraded to plesk 12.5 and tried the new DMARC feature for incoming mails "Enable DMARC to check incoming mail". After that I noticed, that all mails that are send from my server to an email address, that is hosted on the server were marked as SPAM by DMARC. My guess is that this is...
  5. R

    Issue modsecuritymng.exe settings

    I am attempting to install, enable, and configure ModSecurity on our Windows Plesk 12.5 servers. The ' --enable ' option requires a config file but I can not find any documentation on the format of this file. Can you please let me know the settings/format for "modsecuritymng --enable --config="...
  6. Frank colson

    Issue Migration Issue -'module' object has no attribute

    After performing an upgrade from 12 to 12.5 I was able to perform one successful migration. Now when attempting to run a subsequent migration I get the following error in the web form. Failed to check Plesk API connection to target Plesk server: 'module' object has no attribute...
  7. B

    Resolved Config file error after upgrade from 12.5 to Onyx (nginxWordpress.php)

    Product: Plesk Onyx, Version 17.0.17 Update #4, last updated on Oct 24, 2016 03:15 PM OS: CentOS Linux 7.2.1511 (Core)‬ Architecture: unknown to me Description: After upgrade to Onyx from 12.5 Plesk shows the error as displayed below. Regenerating the config files doesn't work: broken and...
  8. O

    Resolved Plesk 12.5 Unlimited: Only 30 domains available after Settings-Backup from 11.5.3

    Hello, I got a new fresh Ubuntu vserver with a bundled Plesk 12.5 "Unlimited" license. From what I read in the specs it should be able to handle more than 30 domains. That's why I ordered it. Problem: After importing my older Plesk 11.5.30 settings and web data from a recent FTP backup the...
  9. R

    problem with apache configuration when adding a domain with xml api

    Getting a error when trying to add a domain using the plesk xml api. error: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =...
  10. A

    Error: Connection to the database server failed: Operation CREATE USER failed for

    I'm experiencing this issue when creating a mysql database and user together, or when adding a user to a database: Error: Connection to the database server failed: Operation CREATE USER failed for 'db-user-name'@'localhost' Probably related, if I try; plesk repair mysql from ssh, I get errors...
  11. A

    Can't Upload Backup File

    Hello, So i currently have 9.2GB Backup from my old plesk installation and when i try to upload it to my new plesk installation it gives me this error screen: In Firefox In Chrome I've made sure that it the client_max_body_size is sufficient install@ded:~$ grep client_max_body_size...
  12. G

    Plesk 12.1 to 12.5 in place upgrade -- is it reliable?

    I have been holding off upgrading both my CentOS 6.7 Plesk 12.1 servers to 12.5, mainly because I've been busy with other stuff, but also because I wanted to wait and hear how stable 12.5 (and the upgrade process) is. My impression from having watched these forums thread the last several weeks...
  13. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    Hi, We are using a new server with pesk 12.5 /centos 7. We were used to the plesk 12 backup and restore that allowed us to restore complete accounts including outside webroot directories. With our new server with Plesk 12.5, we could not get back the outside webroot directory : our-directory ...
  14. J.Wick

    Plesk 12.5 PCI-DSS Trustwave TSL v1.0 Issue

    First off, I have to say that after setting up a new server and migrating all our customer accounts over, that Plesk 12.5 is pretty awesome! Love the changes made to backup, that will make life a lot easier, along with the extra control over which modules are installed. I did the migration...
  15. AmaZili Communication

    Plesk migrator failed from 12.0.18 to 12.5 on different Centos servers

    Hi ! We are currrently running a centos 6 Plesk 12.0.18 update 70 production server. We want to migrate accounts to a brand new Centos 7 Plesk 12.5 update 9. Running the plesk migrator from gui interface results in : Erreur: Looks like migration can not be started. The most common cause...
  16. D

    Exclude directory/files from backup

    Is there a way to exclude specific directories or files from Plesk backup? Before I upgraded to 12.5 I could do it by creating hidden directory (name starting with .) and Plesk backup script didn't include it in backup by default. Right now in 12.5 script includes these directories in backup. So...
  17. A

    --show-password Broke

    So i went to find my admin password and i used the command /usr/local/psa/bin/admin --show-password and it returned with this PHP Warning: mdecrypt_generic(): An empty string was passed; File: /opt/psa/admin/plib/AdminPassword.php, Line: 61 Is there anyway to fix / get around this? Plesk 12.5...
  18. A

    [SOLVED] Plesk 12.5 / CentOS: can't enable email service on 1 domain

    Hi, I'm unable to activate email service for 1 domain. I followed http://kb.odin.com/en/113937 , but I can't see the "Mail" icon in order to activate/desactivate the account. What can I do? Any command to activate the mail service? How to bring back the "Mail" icon for the subscription (I'm...
  19. T

    niceText problem in typo3/ImageMagick after upgrading from plesk 12.0 to 12.5 under CentOS7

    All in all the 12.5 Upgrade went very smooth, so thank you for that good job! One issue I got aware of after upgrading, is the fact, that niceText is no longer working in my existing typo3 installations. After the upgrade I installed nginx and a new odin plesk php5.6, which I wanted to try...
  20. F

    Plesk 12.5: Hourly incremental Backup (via CLI?)

    Hello, today I upgraded my Plesk installation to version 12.5. With 12.0 I used crontab to create every hour a backup on my FTP-Server. With Plesk 12.5 there is the new incremental-backup-function, which I want to use with my backup job. Via Backend, I can only choose "daily" to create...
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