• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

autoinstaller

  1. P

    Issue Plesk autoinstaller stuck at site-import

    Hello, I have been enjoying the Plesk one-click auto installer for years. However, today I encountered a problem where the Plesk 18.0.66.0 was stuck on "Installing the package Site Import." I noticed that Plesk is now using Imunify360 by default, and it was attempting to run a Yum install at...
  2. Kulturmensch

    Issue Autoinstaller failed

    Checking the protocols I found as recent error: "Autoinstaller exited with error: The product 'plesk' is not installed yet." and also the error: "Unable to get information about updates for current release". Any proposal thow to get rid of this error? By the way, Plesk is installed and works.
  3. M

    Issue Product prep-install for BASE failed

    Hi, I am running a fresh install sh <(curl https://autoinstall.plesk.com/plesk-installer || wget -O - https://autoinstall.plesk.com/plesk-installer) on Ubuntu 20.04 Server Minimal Installation got stuck on Then I tried to run the install script again with sh <(curl...
  4. V

    Issue Plesk panel says update available, CLI says server already has the latest version

    Currently running Plesk Obsidian 18.0.27.1, I noticed Plesk panel mentioning the newer 18.0.28, which I found to be released on June 23, 2020. However, if I try to update Plesk using plesk installer update plesk or plesk installer install-panel-updates, the installer says: You already have the...
  5. W

    Resolved Plesk autoinstaller fails on git update

    I received two emails from the Plesk autoinstaller this morning, from two different systems with identical problems. They are both running Obsidian 18.0.20 update #2 under ‪Ubuntu 18.04.3 LTS‬. The log (attached) says the autoinstaller failed to update git. A notification when I log into Plesk...
  6. A

    Issue Autoinstaller unexpected exception

    For the last couple of days the update process does not work anymore I get the following error in the panel: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch...
  7. Rene van Lieshout

    Resolved rsync.autoinstall.plesk.com mirrorctl

    Hi, When using mirrorctl I get an '@ERROR: failed to open lock file'. Could somebody check the logs? :) ./mirrorctl show-all-releases Trying to get 'products.inf3' from 'rsync://rsync.autoinstall.plesk.com/autoinstall'... @ERROR: failed to open lock file rsync error: error starting...
  8. Maggew.com

    Question Customized app auto-provision WordPress theme / plugins

    Can you please point me into the right direction? How do I control which theme / plugins are auto-installed and activated when the provision extension is being used for a hosting service? Thanks!
  9. wmgilligan27

    Resolved Couldn't resolve host 'autoinstall.plesk.com'

    Yesterday I realized our server was not forwarding emails. Turned out we were missing sendmail.postfix ... which was there previously... Today I logged int to the admin and got this message: Failed to update Plesk. To solve this problem, you can send the update log to Odin support. View the...
  10. D

    Resolved Error with update Plesk 12.0.18

    I having hard time with plesk update I don`t really know what should I do in order to solve the issue , the previous update I had a problem with third-party powerstack repository which I already disabled from the system , hope someone can advice please OS: CentOS 6.2 (Final) Plesk version...
  11. Ã

    autoinstaller was hung at gpg-pubkey process.

    I run "plesk repair all" but not response, so I use autoinstaller, but hung when it process checking gpg-pubkey. How can I fix this? # /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base ~~~...
  12. K

    plesk 12 autoinstaller, Ubuntu 14.04, missing packages

    The problem: ./parallels_installer_Ubuntu_14.04_x86_64 --no-daemon --source-type network --source http://autoinstall.plesk.com/ --target /tmp/plesk --select-product-id plesk --select-release-id PLESK_12_0_18 --installation-type typical [...] E: Can't find a source to download version...
  13. G

    Plesk Auto-Updater fails when using NAS for Plesk Backups

    I have a NAS mount which I use for my Plesk backups - this works fine for user and admin scheduled Plesk backups, but whenever the Plesk Auto-installer runs it attempts to CHOWN the MySQL preupgrade backup and fails with a permissions error: chown: changing ownership of...
  14. W

    autoinstaller error plesk 11.0.9

    Hi, I am getting following error when try to install the microupdates or try to upgarde to 11.5 ------- # /usr/local/psa/admin/sbin/autoinstaller ERROR: Unable to download the MD5 sum for the new Parallels Installer binary. Not all packages were installed. Please, contact product technical...
Back
Top