issue

Hello, i have the Problem that i cant connect any mobile Device to my Plesk Mail Account it says mail.mydomain.com does not Answear on Roundcube and Outlook Desktop Client sending and reving mails works fine has everyone an Idea? Best Regards Jannik

We have a client using the git extension to pull from a remote reposity into his hosting. It works perfecly from the client user but when we try from a additional user the async task stucks, never starts and this error appears in the panel.log: [2024-04-16 13:58:14.399] 186453:661e67d661806...

AH01071: Got error 'PHP message: WP to Thinkific Failed. WP User is not logged in.PHP message: WP to Thinkific Failed. WP User is not logged in.PHP message: WP to Thinkific Failed. WP User is not logged in.PHP message: WP to Thinkific Failed. WP User is not logged in.PHP message: WP to Thinkific...

Hello, we're having some problems with the performance of the server. Right now, it looks like the CPU usage is almost at 100% all the time, and the process that is taking most of the usage is mysql: As of today, we haven't figured out what to do in this case. We can't give more resources to...

Hi, i'm trying to add to plesk an external mariadb database, my plesk version is Plesk Obsidian 18.0.57 my OS is CentOS Linux release 7.9.2009 i insert the ip, username and password but i got this message Database server was updated with error: The test connection to the database server has...

Hi there, i'm configurating the Amazon SES Service in order to do that I was asked to add the DKIM registers to my DNS provider which in this case is Plesk, this isn't the first time I do this proccess in fact I've done 3 times before, but this is the first time that I get the problem that...

Hello everyone, I set up Plesk Premium Mail yesterday. Now I have the following problem: I have created public calendars, with ACL access lists. I can see the calendars in Outlook and Webmail as desired. So the access control works. But now I have the problem that when I make entries in the...

Hello Pleskians, I've had a cron job running through the plesk task scheduler and it was working fine for about 8 days with no issues. The cron job runs a php script that fills up a database, and i noticed it stopped filling at some point. I can see the cron job run in the logs, at the...

Hi guys, I'm struggling with an issue after updating Plesk and system packages. Before the update it was possible to remotely connect to the server for MySQL. I've checked all possible parameters for enabling remote MySQL connections, but I can't find the issue. My environment Plesk Obsidian...

Hi, I have many servers with Plesk and I'm noticing that lately I have CPU spikes caused by the Plesk bot Screenshot, makes hundreds of requests to the pages hosted on the server randomly. I attach an example screenshot of a website. Anyone else with the same problem?

Hi, I noticed that Yesterday (March 27th) Plesk released a new version of the Git Extension. This release has made it so I'm unable to change the settings of an existing repo, and is also not allowing me to create new ones either. Does anyone know what I can do to revert to an old version, or if...

Hello Members, I got the below error when I trying add new domain or creating subscription, *********************************************************************** System user update is failed: Unable to create system user: Unable to execute usermng: Access is denied. (Error code 5) at Unable...

Hello, I've been having a issue with setting up a domain alias: I want a alias e.g. domain-extra.com that points to domain.com without any redirection (yes, I do know that this means I will get double content flagged by search engines - in this case it's the intended behavior) How I try to do...

Hello, I am operated a Plesk version Plesk Obsidian 18.0.45 up to date. Version Plesk Obsidian v18.0.45_build1800220722.09 os_Debian 10.0 OS Debian 10.12 Each day, I received an email from Plesk stating an update error « Package Update Manager notification » My file...

Hi Pleskians, The option of "Keep websites secured" in SSL it! Extension is showing as disabled. Snapshot is attached for reference. Kindly suggest, how to enable this option, as we do not want to re-install the SSL again and again on over 1000+ sites. Overview of Server: - OS: Microsoft...

I've updated from Debian 9 to Debian 11 using the recommended steps and everything worked fairly okay. Except for one thing where Docker doesn't start anymore. Using systemctl start docker produces this output in journalctl -xe and I don't know how to proceed. Aug 02 14:33:48 <hostname>...

I installed the Plesk, after days not working, not reachable sites. In the logs I see the modsecurity blocked attackers (yet CloudFlare IP adresses) and nobody can visit the sites... I don´t know why at 21th century is not integrated there CloudFlares real IP getting... I must completely disable...

Hi, am Josh, I have a problem in my wordpress toolkit, when i try to upload theme, it dosent work at all, but when i upload that theme to my other site its working fine with no error. What could be the issue? Please help me asap.

Hi i accidentally change the plesk login page (ip) to the website, so i have no way in to loging in to plesk. Can anybody help me with that ?

Hi Setting the CORS header is a major headache. Most of the time, nothing happens, two headers will be applied or the wrong header will be applied. I have set a CORS header for nginx (example.com and example2.com for privacy reasons): add_header 'Access-Control-Allow-Origin'...