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problem

  1. T

    Issue ModSecurity and bad gateway 500 nginx

    Hello since last update i have much trouble with my plesk installation Every night turn my plesk all the engines off apache and nginx and my websites are not resolvable i get then nginx500 bad gateway. It's seems to have problems with ModSecurity because if i go to my plesk i see a error...
  2. A

    Issue I can't create a db for postgresql

    Hi I have recently purchased a pro account. When I am going to create a database for postgresql I get the next warning message In Tools & Setting / Plesk Component I can see postgresql-server installed postgresql-server 10.23-4.module_el8.9.0+3736+952d0ed7.alma.1 Thanks in advanced
  3. S

    Issue Plesk Obsidian Web Host Edition Version 18.0.60 : User access FTP found the error

    Plesk Obsidian Web Host Edition Version 18.0.6 domain in Subscriptions when User access FTP found the error : The operation timed out.
  4. J

    Issue New PHP version 8.2.15 shows the log levels they are disabled

    hi there system: plesk: plesk obsidian 18.0.58 update 2 os: debian 10.x php: v8.2.15 on page https://xxx:8443/smb/web/php-settings/id/19 ive set error level to E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED & ~E_WARNING but website still shows: Deprecated: Creation of dynamic property...
  5. H

    Resolved Backup problem

    Hi, i am using the backup manager to backup daily to external ftp store. Since 03. august i get errors (only 05. august without errors). The backupspace is reachable and folders exists. CentOS Linux 7 Plesk Obsidian Version 18.0.54 Update #2 Error message: Unable to create the remote backup...
  6. K

    Issue Problem with plesk installation cent0S 7

    Greetings, i have a weird problem. I installed plesk via terminal and after is finished when i try to browse one of the address it shows to complete the installation and add email,username etc. i get NET::ERR_CERT_AUTHORITY_INVALID so i cant really finish the installation. Although if i use...
  7. T

    Wordpress Toolkit only accessible globally, not per website, after moving website from subdomain to main

    Hello there. One of our customer wanted a new wordpress website. He didn't have one before, so in order to build the wordpress page without interfering with the current one we made a subdomain dev.domain.com. Today we wanted to switch the content of those two pages, so I removed everything in...
  8. F

    Issue Downloads abort after 1gb or a bit later

    Hello everyone, currently I've a medium sized problem. We're running a woocommere store and my customers have some problems with the digital downloads. Our files are quite huge (smallest 4 GB largest 37 GB). For most of our users the download works, however for some the download aborts right at...
  9. W

    Issue Nextcloud (Extension) Upgrade Error

    Hi there! I'm trying to update my nextcloud extension which runs on a subdomain of another (wordpress) website. I'm getting this error in the Plesk GUI: The Logfile shows the following: tail -f /var/www/vhosts/domain.com/.nextcloud/data/4e9d1a52acaa/updater.log 2021-09-28T12:14:08+0000...
  10. G

    Issue Problems saving changes and installing updates.

    Hello Note that the problem happens only using my win10 pc which i use everyday only for work. Doing the same tasks on any other pc connected to the same local network everything works as normal. The past few days i've been having problems when changing and saving things in the plesk (ver...
  11. S

    Issue How to solve, php include problem?

    Hello Everyone, I thinks its little relevant question was asked but I'm not satisfied with that. I have a VPS with OS Ubuntu 18.04. I've created a new web hosting to move from another hosting a website with all contents, but I have a issue with the functions include in php. Where I have the...
  12. P

    Issue html head title 413 request entity too large /title /head body Laravel Website

    Hi, I'm using Laravel Website. We Integrated the AWS s3 bucket. We used Plesk Ubuntu 18.0.3. When we are trying to Upload a 128+ MB file it shows HTML head title 413 request entity too large /title /head body. Is there anyone help us to solve the issue. I attached a screenshot. I would love...
  13. I

    Issue Horde not show email content

    please for help
  14. K

    Wordpress/Woocommerce product page issue after migration

    Hello my friends, I have recently migrated an onlineshop from magento 1.9.X to woocommerce. The migration was done via payed migration service. On the demo-store, which the migration service offered, all products and other imported data seemed corretly imported. Now after doint the full...
  15. D

    Resolved Extension/Letsencrypt problem

    Hi friends! It's the first time I dare to put a post in the forum, I've been reading for a long time, but without participating, today is the day. ( Excuse my poor English ) I'm having a problem, which I can't find the way to solve, I've read forums, asked colleagues, and I can't find the...
  16. P

    Issue My website hosted with Plesk is unreachable

    Hello, I think it's probably a DNS problem. When I try to go to my site (www.setis-sarl.fr), I have the following error: ERR_NAME_NOT_RESOLVED. I searched the Internet and checked the DNS setting of the domain and I do not see any error ... (Sorry for my english) Do you have any solutions to...
  17. S

    Issue Php7.3 not working with plesk apps and prestashop?

    As I am seeing in requirement, the unique requirement is about php 5.6 or later : System requirements for PrestaShop 1.7 :: PrestaShop Developer Documentation no apparently bug with php 7.3 but plesk apps seem not ready for this... please need an solution.
  18. Luiz_Gustavo

    Resolved Plesk panel admin: Site error: the ionCube PHP Loader needs to be installed.

    Hi, Today a customer try to access his plesk control panel 12.5 version and this erros appears after login: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit...
  19. M

    Question Problems installing free SSL/TLS certificate from Let's Encrypt

    Getting Free SSL/TLS Certificate from Let's Encrypt Hello ! I did all of the above steps and Plesk reported that the certificate was installed. After that I restarted the server. In the browser, however, the page is still displayed as an unsafe connection. What am I doing wrong ? Matthias
  20. S

    Issue Let's encrypt server mail and iphone

    Hello Today I have updated the SSL server mail at let's encrypt SSL to have an renewed SSL, and all iphone client have begin to have problem... In all case they don't have the "trust" link option to accept new SSL. I have read that can be an problem between let's encrypt and iphone... Someone...
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