• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

whmcs

  1. E

    Issue Whmcs will not log user IPs and only shows localhost

    I have tried everything I could find. In the phpinfo file it is showing the server Name correctly but the: $_SERVER['REMOTE_ADDR'] is showing (127.0.0.1) localhost $_SERVER['SERVER_ADDR'] is showing (127.0.0.1) localhost and the, $_SERVER['HTTP_X_FORWARDED_FOR'] is showing correct IP...
  2. R

    Issue Clietns can't upgrade WHMCS properly on Plesk...

    All of my clients with WHMCS installed on their domains are having issues when upgrading. To verify that this was not an issue with WHMCS I tried upgrading an instance running on pure Linux and it worked fine. Would anyone know why the upgrade process for WHMCS would fail on Plesk? (WHMCS V8.2.0)
  3. Dmytro

    Issue One account with multiple subscription

    Hi. Please help me to find the way to resolve my problem. So I'm using one server with Plesk Obsidian Version 18.0.32 Update #2 and WHMCS 7.9.2 billing for ordering. Many of my clients wants to have multiple independent / separate hosting services. If someone of my clients is ordering one...
  4. digitalosaurus

    Question Is it possible to add an dedicated IPv4/IPv6 as a "service plan"

    Hi all! I wondered today if its possible to add just add a ipv4/6 adress as an additional service in plesk. So I would have the possibility to sell them via whmcs, as an addon. BR digitalosaurus
  5. Q

    Resolved After update to 18.0.29 no login possible

    Hi, after upgrading to V 18.0.29 Update 1 I can't add a user to my hosting package. It will be added but I can't login with the given username and password. Both are correct... Also I can't login to WHMCS anymore which is running on a vhost in plesk. There must be a problem with sessions or...
  6. Q

    Issue WHMCS Create product

    Hello, I installed Plesk on my clean installed linux root. Installation and everything worked like a charme. I added service-packages in plesk, added the plesk server in whmcs (test connection worked), added some products (Which IP addresses to use? IPv4 shared; IPv6 dedicated) and wanted to...
  7. M

    Issue second Customer account creation fail

    Version 1: I have a WHMCS management with a Plesk server (version 12.5) Version 2: I have the same thing again: a WHMCS with a Plesk Onyx Server (current version) Version 1: Customer orders a Webpack and WHMCS creates it on the Plesk server. success Customer orders a second Webpack and WHMCS...
  8. BrinsleyP

    Issue Session on WHMCS expired in shot time

    Hello... Today i make a new server with plesk 17.8.11 Update #2 And in some the accounts i install whmcs to manage another clients. But the problem is if i stay some time ( little time ) or try create account and etc. the session expires and i kickoff to make login again. So how to resolve this ?
  9. NicolasP.

    Question WHMCS and Plesk

    Hello everyone. I am using WHMCS and Plesk Onxy on the same server. I have already enabled graceful restart based on this article How to enable graceful restart for Apache? and Apache restart interval (seconds) to 240. But when I am trying to create a domain through WHMCS, I am getting...
  10. Maggew.com

    Resolved Where do I create packages / subscriptions for WHMCS Service Plan Name?

    Do I need to install a plugin? GitHub - plesk/whmcs-plugin Both plesk.com and whmcs.com documentation are not well-detailed. ?? Integration with WHMCS Plesk - WHMCS Documentation and look for Service Plans - they don't exist in Plesk Web Pro Where do I create a specific service plan inside...
  11. Kingsley

    Resolved FAILED: Error code: 0. Error message: Unable to find appropriate manager for this version of Panel.

    Hello; I am trying to connect my plesk server with my whmcs, but i keep getting this error. FAILED: Error code: 0. Error message: Unable to find appropriate manager for this version of Panel. Plesk should be at least 8.0 version. The check box is MARKED to use SSL connection.
  12. L

    Resolved WHMCS and Plesk Onyx automation

    Greetings, we are facing last days pretty annoying issue with Plesk Onyx and WHMCS. Everything was okay, before. Maybe something happened after new WHMCS version? So, let's get started. In product settings for shared hosting plans, we have enabled "Automatically setup the product as soon as...
  13. Kingsley

    Resolved WHMCS plesk email issues.

    Hello; testing my shared hosting hosting environment before i go live, however i have some problem with the email templates they are all for Cpanel. Please how do i fix this? or if you have the one you are using
  14. Goran

    Resolved error code: 1013

    Hi, I have a problem with plesk/whmcs. the error is plesk version is 17 whmcs version is 7.1.2 "error code: 1013. error message: customer with email is not found in panel. please contact your service provider" Which may be the problem?
  15. Lauth

    Resolved Automates WHMCS setup gives this error

    I have asked about this on the WHMCS forums, but where directed here. I run a setup where i have WHMCS as my store. But when a new order is placed, it gets through, but plesk fails with this error: New configuration files for the Apache web server were not created due to the errors in...
  16. L

    Question WHMCS or Blesta?

    Hello, we are currently planning to move from ISP to Plesk. In the end, we have two choices WHMCS and Blesta, which billing is better for Plesk? Would be nice to hear stories from customers and get to know what kind of problems we are going to face. P.S Yes we did check Clientexec / Odin...
  17. 9

    Resolved The plan was not applied: Hosting performance settings management

    Hi, I experience error when create subscription: OS: Centos 6.8 Plesk v12.5.30_build1205150826.19 os_CentOS 6 mysql Ver 15.1 Distrib 10.1.14-MariaDB 1. In WHMCS when click module command "Create": Error 1023 The plan was not applied: Hosting performance settings management The subscription...
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