Auto Responder Problem in plesk 8.2.0

[MubinaK]

Hello ,
We are using Plesk version psa v8.2.0_ with Os Microsoft Windows 2003 and Mail enable. We are facing the problem for setting up an auto responder for an email account ( e.g [email protected] ) through plesk panel . While sending an auto responder mail to sender ( e.g [email protected]) email account system include an additional characters i.e ">" in TO causing bounce messages to email account [email protected]

Please find part of the bounce message given below ;



From: Delivery Subsystem [mailto[email protected]]
Sent: Thursday, June 18, 2009 9:35 AM
To: [email protected]
Subject: Message Delivery Failure


MailEnable: Message could not be delivered to some recipients.
The following recipient(s) could not be reached:

Recipient: [SMTP:xyz abc <[email protected]]
Reason: Remote SMTP Server Returned: 553 Requested action not taken:
mailbox name not allowed



Message headers follow:

Received: from server ([127.0.0.1]) by server.domain.com with MailEnable
ESMTP; Thu, 18 Jun 2009 09:34:35 +0530
Thread-Index: AcnvyeRHmDIqnsjJQqKNS0R04Zb88A==
Thread-Topic: Out Of Office Re: Testing

From: <[email protected]>
To: ">" <xyz abc <[email protected]>
Subject: Testing
Date: Thu, 18 Jun 2009 09:34:35 +0530
Message-ID: <C347C4500058480782ABF9EFEDB4BCEC@mantra>
MIME-Version: 1.0
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4325
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal

NOTE :- problem started after plesk upgrade.

 

[GaryG]

Re: Auto Responder Problem in plesk 8.2.0

I have a client getting this exact same responce. Anybody have any idea what is wrong?