• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Autoresponder sending duplicate e-mails

M

mikenorex

Guest
Hi,

We have a Plesk 8.3 Windows machine and we are experiencing some issues with the auto responder. Namely when it is responding it always sends two e-mails back. They are always identical and timestamped the same. I have checked the MailEnable logs and it is in fact sending 2 separate e-mails out on every auto responder request. This is a server wide issue.

Does anyone know of a possible fix or something I could try to resolve the problem? I have tried searching the KB and the forums to no avail. All I found were other threads experiencing the same problem with no responses or resolutions. Please post if you need more details and I will provide them.

Thanks,
Mike
 
Back
Top