• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Autoresponder sending duplicate e-mails

M

mikenorex

Guest
Hi,

We have a Plesk 8.3 Windows machine and we are experiencing some issues with the auto responder. Namely when it is responding it always sends two e-mails back. They are always identical and timestamped the same. I have checked the MailEnable logs and it is in fact sending 2 separate e-mails out on every auto responder request. This is a server wide issue.

Does anyone know of a possible fix or something I could try to resolve the problem? I have tried searching the KB and the forums to no avail. All I found were other threads experiencing the same problem with no responses or resolutions. Please post if you need more details and I will provide them.

Thanks,
Mike
 
Back
Top