Component php5_4 isn't supported

[kaesar]

hi,

I get a Plesk 11.0.9#38 running in a Microsoft Windows Server 2008 R2 Service Pack 1

I get error en eventlog and i see this problem:

at run this command: "C:\Program Files (x86)\Parallels\Plesk\admin\bin\websrvmng.exe" --start-plesk-website

I get this error: Component php5_4 isn't supported

Are ther any solutions?

Thanks

 

[IgorG]

Have you tried it with installed latest MU#40?

 

[kaesar]

Yes, now is ok.

 

[Nick247-IT]

Hi, I have the same problem on my brand new server, I am at 11.0.9 Update #40 already
and get this when ever I try to change ASP.NET settings,

any ideas as my ISP seems to want to reinstall Plesk at my expense

 

[RJBRJB]

Same problem

I was getting the same problem, I ran the MU updater and I got conflicting reports. First the updater reported that the update was successful, then in the control panel there was an error notification that update 40 failed. When I go to updates in the control panel the panel thinks the update was fine so updates is grayed out and I can not reinstall the update. Please someone advise, I have several websites that are now resolving to the default page. These are domains on unique IPs and not the common shared IP. Please help.

 

[RJBRJB]

OK I have manually checked and reinstalled updates via the command line using:

ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

I am restarting and will report back.

 

[Nick247-IT]

My ISP reinstalled my server from scratch last night, everything was working well, I added MSSQL2008 from the install and upgrades now the Component php5_4 isn't supported error is back, MSSQL2008 cannot be uninstalled either hosting a MSSQL2008 database is the only reason I purchased this server in the first place,

database install failed: error below, how do I manually patch index.php ?
---------------
Patching file C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php
Error: can't apply patch panel-11.0.9~patch40
The process cannot access the file because it is being used by another process. (Error code 32) at rename file C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php to C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\.aiupd_24616\index.php.old
Warning! Not all packages were installed.
Please check if your system services are operable.
Please try installing packages again later.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

 

[RJBRJB]

Hey Nick247-IT, try the following from an admin command promt:

ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

I am no longer getting the error. I did have a sync problem happen, not sure if related but half my websites were stopped in IIS but showing as started in Plesk. I started them manually and so far so good.

 

[Nick247-IT]

Thanks RJ, I will try this and report back

 

[Nick247-IT]

Hi RJ, It worked! however I had to manually stop IIS first, Many thanks for your help

 

[RJBRJB]

No problem.

 

[GennadiyG]

Guys, stopping IIS before running an update is an ugly fix, I already wrote a post here.