Issue Download and extract Files from Backup Manager

[modit]

Hi, i am using Plesk Obsidian.

Under Tools & Settings there is an option Backup Manager.
I have created a complete backup of my server (locally in server) with Type selected as Full.
The size of the backup is around 72 gb.
There is an option under Store in, which points to the location where backup is created , which is C:\Program Files (x86)\Plesk\Backup\

I need to keep the files locally , so that i can open them and use them whenever required. No just for backup but also if i need to view the contents of the files.

I have copied the files from the location C:\Program Files (x86)\Plesk\Backup\ and when i am trying to open them thru winrar i am getting following error , Unknown method in followed by file name.

Also i am using plesk to the backup file with an option which says Download the backup file to your local computer. But when i am trying to extract any file it gives the same error Unknown method in followed by file name.


If possible kindly provide a solution where i can download the complete backup locally in my pc and extract the data when required.

 

[Martin Dias]

https://support.plesk.com/hc/en-us/articles/4411171274770-How-to-extract-the-files-from-a-Plesk-backup-created-in-Plesk-Obsidian-18-0-40-and-later-versions

 

[modit]

Hi i have downloaded 7zip, i have added the zip file , there is an option Test



I am getting following result in it



and when i am extraction the data getting following error

 

[DenisG]

I have created the PPPM-13553 request.

'Incorrect reparse stream' is only a warning. The backup itself and unpacked data are valid.

 

[Bitpalast]

I can add that another user has found that WinRAR has no issues to unpack these files, so you might want to switch to WinRAR instead of your current software for unpacking the files.

 

[modit]

using winrar to extract the files gives en error

The archive is corrupt

 

[Maarten]

using winrar to extract the files gives en error

The archive is corrupt

Which version of WinRAR did you use?

 

[modit]

Winrar 6.11 (64- bit)

 

[modit]

Hi, any update on the issue?

 

[Kingcoder]

Can anyone find a solution to this?

 

[Peter Debik]

The above KB link already mentions three options: https://support.plesk.com/hc/en-us/articles/12376927199895