Email problems after 8.4.0 update

[eilko]

Do these problems occure with the Plesk version that was pulled or with the Plesk 8.4.0 for Linux/Unix build 84080425.19 release that is available now at http://download1.parallels.com/Plesk/Plesk8.4/plesk-8.4.0-for-rpm-based-os.html ?

 

[SliderMKH6]

v8.4.0_build84080425.19 I cant send E-Mail or get E-Mail. That dont work!

 

[rogerp]

Our problems are with 8.4.0-ubuntu7.10.build84080425.19

 

[SliderMKH6]

Red Hat 5

v8.4.0_build84080425.19

I can't send email or receive ... dont work for me! please fix it now!!!

 

[dzappone]

Let me just update the information...

For me it was the pulled version when I ran the upgrade.

Plesk Control Panel version: psa v8.4.0_build84080425.19 os_Ubuntu 7.10
Operating system: Linux 2.6.22-14-server

 

[tavhane]

8.4.0-ubuntu7.10.build84080425.19

 

[SliderMKH6]

In Plesk 8.3 the Mail System was running perfect but now i cant send or get new mails. He do nothing. All is running!

Red Hat 5 ... v8.4.0_build84080425.19

Parallels PLEASE ANSWER what is the Problem!!!!! and answer on my Mails!!!!!!

 

[dzappone]

I think we'd all like to know the answer to that. Of course Plesk support seems to be notorius for not responding on the forums. One wonders if they have even read this. Maybe I'll call them today. I'd be happy to work with Parallels on this to provide technical details of what is going on, as anyone here would as well, I imagine.

 

[dzappone]

By the way I don't know what errors others are getting but when I hit the pop server using Evolution from the server itself I get the following:

Error sending password: -ERR Login failed

And for SMTP I get:

Bad authentication response from server

Using Thunderbird from the server I get:

POP: Sending of password did not succeed. Mail server mail.mydomain.com responded: Login failed.

SMTP: Sending of message failed. (Plus a bunch more text going on about how the SMTP server isn't responding properly, etc.)

And telneting yields the following.

telnet localhost 110
Trying 127.0.0.1...
Connected to ip6-localhost.
Escape character is '^]'.
+OK Hello there. <[email protected]>
user [email protected]
+OK Password required.
pass ********
-ERR Login failed.
^]

And for what its worth I tried mchk, and reinstalling psa-qmail, psa-qmail-rblsmtpd, psa-courier-imap with no change in behaviour. And of course the poppasswd file is empty which, not having worked with it I don't know that it should have anything it it but it sure seems like it is supposed to.

IMAP doesn't work either.

 

[martijnbakker]

Also problems here, when i use -Rt0 its gives the error.

rying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
/usr/bin/env: invalid option -- R
Try `/usr/bin/env --help' for more information.

This error occurs right after the update. When i remove the option, its working. But i need that option

 

[martijnbakker]

Ok -Rt0 doenst work anymore, but --Rt0 does for me.

 

[SliderMKH6]

Red Hat 5

Maillog

May 8 22:12:02 km11223 qmail-queue-handlers[3469]: Handlers Filter before-queue for qmail started ...
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: from=#@[]
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: [email protected]
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: hook_dir = '/var/qmail//handlers/before-queue'
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: recipient[3] = '[email protected]'
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: handlers dir = '/var/qmail//handlers/before-queue/recipient/[email protected]'
May 8 22:12:02 km11223 qmail-queue-handlers[3469]: starter: submitter[3470] exited normally
May 8 22:12:02 km11223 qmail: 1210277522.089271 bounce msg 14747128 qp 3469
May 8 22:12:02 km11223 qmail: 1210277522.089403 end msg 14747128
May 8 22:12:02 km11223 qmail: 1210277522.089874 new msg 14747124
May 8 22:12:02 km11223 qmail: 1210277522.090070 info msg 14747124: bytes 1996 from <#@[]> qp 3470 uid 2522
May 8 22:12:02 km11223 qmail: 1210277522.094335 starting delivery 30: msg 14747124 to local [email protected]
May 8 22:12:02 km11223 qmail: 1210277522.094495 status: local 1/10 remote 0/20
May 8 22:12:02 km11223 qmail: 1210277522.094769 new msg 14747127
May 8 22:12:02 km11223 qmail: 1210277522.094966 info msg 14747127: bytes 1994 from <#@[]> qp 3468 uid 2522
May 8 22:12:02 km11223 qmail-local-handlers[3471]: Handlers Filter before-local for qmail started ...
May 8 22:12:02 km11223 qmail-local-handlers[3471]: from=#@[]
May 8 22:12:02 km11223 qmail-local-handlers[3471]: [email protected]
May 8 22:12:02 km11223 qmail: 1210277522.099930 starting delivery 31: msg 14747127 to local [email protected]
May 8 22:12:02 km11223 qmail: 1210277522.100089 status: local 2/10 remote 0/20
May 8 22:12:02 km11223 qmail-local-handlers[3471]: cannot reinject message to '[email protected]'
May 8 22:12:02 km11223 qmail-local-handlers[3474]: Handlers Filter before-local for qmail started ...
May 8 22:12:02 km11223 qmail: 1210277522.104297 delivery 30: failure: This_address_no_longer_accepts_mail./
May 8 22:12:02 km11223 qmail: 1210277522.104563 status: local 1/10 remote 0/20
May 8 22:12:02 km11223 qmail: 1210277522.104689 triple bounce: discarding bounce/14747124
May 8 22:12:02 km11223 qmail: 1210277522.104819 end msg 14747124
May 8 22:12:02 km11223 qmail-local-handlers[3474]: from=#@[]
May 8 22:12:02 km11223 qmail-local-handlers[3474]: [email protected]
May 8 22:12:02 km11223 qmail-local-handlers[3474]: cannot reinject message to '[email protected]'
May 8 22:12:02 km11223 qmail: 1210277522.111961 delivery 31: failure: This_address_no_longer_accepts_mail./
May 8 22:12:02 km11223 qmail: 1210277522.112255 status: local 0/10 remote 0/20
May 8 22:12:02 km11223 qmail: 1210277522.112384 triple bounce: discarding bounce/14747127
May 8 22:12:02 km11223 qmail: 1210277522.112505 end msg 14747127

Problem: E-Mails sending and receiving don't work!

Solution: unknown!

 

[martijnbakker]

Whats in the log files about delivering mail to others than the postmaster? I got the same messages, but thats because i dont have a postmaster account. Whats the error for sending mail ?

 

[dzappone]

I filtered the maillog for "pop" and got a whole lotta this:

May  8 15:02:18 <servername> pop3d: Connection, ip=[72.XX.XX.XXX]
May  8 15:02:23 <servername> pop3d: IMAP connect from @ [72.XX.XX.XXX]ERR: LOGIN FAILED, ip=[72.XX.XX.XXX]
May  8 15:02:38 <servername> pop3d: IMAP connect from @ [72.XX.XX.XXX]ERR: LOGIN FAILED, ip=[72.XX.XX.XXX]
May  8 15:02:43 <servername> pop3d: IMAP connect from @ [72.XX.XX.XXX]ERR: LOGIN FAILED, ip=[72.XX.XX.XXX]
May  8 15:02:48 <servername> pop3d: IMAP connect from @ [72.XX.XX.XXX]ERR: LOGIN FAILED, ip=[72.XX.XX.XXX]

and these:

May  8 15:03:16 <servername> spamd[5653]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /var/qmail/popuser/.spamassassin/auto-whitelist.lock.$

With <servername> being my servername and the ip address being the ip address I was connecting from.

 

[DCoats]

I'm getting
IMAP connect from @ [x.x.x.x]checkmailpasswd: unable to open mail authentication database: No such file or directory

who knows where the database is specified?

 

[dzappone]

It should be /var/qmail/users/cdb.

Which is the qmail user database containing salted md5 encrypted passwords. Then there's the poppasswd which I believe should be empty and is where the account info goes temporarily until compiled into cdb. More or less.

 

[DCoats]

thanks, but on freebsd its /usr/local/psa/qmail/users/cdb and my question was really where is that path specified, because it obviously does exist, something calling the wrong path.

 

[insanetwork]

I use this solution

Insanetwork.NET
www.insanetwork.net

i modify in the /etc/services


comment the port submission 587 tcp and udp , and the port 25 or 26 use change service smtp to submission and alias change mail to msa , note only use one port for use submission service and now working protect mail and yo port select.

 

[dzappone]

I don't think that really addresses the issue at hand. Unless I'm missing something entirely. It seems the problem is not the ports but rather the fact that password are being rejected. The poppaswd which the courier-imap service is configured to use is empty. Hence no one is able to authenticate their logins and send or recieve email.

Also when I run /usr/local/psa/admin/bin/mchk -v (any options actually) I get the following about 5 times

mchk: Maildir subfolder 'cur' stat failed
System error 5: Input/output error

 

[cgavage]

Email problem

Same problem... under ubuntu... Seems to be related to auth_psa module for courier...