Input Enormous price increases yet again for 2025

[D3nnis3n]

Oh boy, they're getting even more ridiculous: https://support.plesk.com/hc/en-us/...t-steps-should-I-take-to-continue-using-Plesk

No mention of the reasons or any actions on their end.

 

[manni]

The question is still - what alternatives with Support and Perfect Quality?

 

[Gary W.]

The question is still - what alternatives with Support and Perfect Quality?

If you're looking for something corporate-grade that costs less, I recommend DirectAdmin (starts at $5 per month for 20 domains and 2 accounts).

I'm currently using CloudPanel, but if I wanted a paid panel with support and quality, I would have chosen DirectAdmin. I'm frugal and have some free time, so I learned how to use CloudPanel and implemented the missing parts directly on the server.

In case of issues, I have many snapshots with Hetzner, and I've already had to use them. They work perfectly for disaster recovery.

 

[manni]

Perfect Suggestion, but are they supporting down to PHP 5.3? Is the GUI „Smart“? I did not try, I am just asking…

 

[Gary W.]

Is the GUI „Smart“?

DirectAdmin doesn’t support PHP 5.3, which reached its EOL in 2014. CloudPanel doesn’t support it either. I don’t think there’s any panel that supports it natively. Using a PHP version that hasn’t been updated in 10 years is considered risky (you’ll have to set everything up manually).

DirectAdmin's interface is easy to use and it takes very little time to learn. I recommend watching some YouTube videos about the admin panel.

 

[manni]

I understand that everyone tells me PHP 5.3 is EOL. What should i do if customers (30% min) use it? Should i tell them to leave? We have a lot other Hosters that offers this

 

[IgorG]

I don’t think there’s any panel that supports it natively.

ispmanager

 

[cptplastic]

I'm not new to PLESK been using it for years. I guess ill be looking at moving to ISPMANGER it seems to have a nice userbase and the support is decent. It sucks cause Plesk could have been great, they seemed to not care much about the customer these days. I guess that's what looking at the bottom line does to you. I wont raise my customers rates again and shame on you PLESK for being the same cost as a whole VPS.

If anyone wants to share what they are moving to id love to hear about it.

 

[cptplastic]

So I just chatted up the ispmanager guys and they are actively making there migration stuff better and are offering a free year if you migrate to them. They also have a relatively large userbase from what I can tell. It may be worth a look. They also just added a banner to their webpage.

 

[Gary W.]

So I just chatted up the ispmanager guys and they are actively making there migration stuff better and are offering a free year if you migrate to them. They also have a relatively large userbase from what I can tell. It may be worth a look. They also just added a banner to their webpage.

For regular users without specific requirements, any panel works fine. Btw I'm happy for the free year offered by ISPmanager if you migrate from Plesk or cPanel. These guys genuinely want to help their users.

 

[cptplastic]

For regular users without specific requirements, any panel works fine. Btw I'm happy for the free year offered by ISPmanager if you migrate from Plesk or cPanel. These guys genuinely want to help their users.

Welp, I tried I just could not do it. ispmanager is not supporting USD $ not that its a huge deal breaker but they now are putting a limit of "You have 30days to migrate or mother Russia comes down on you." I just cant get behind that. The panel looks nice but at the end of the day we are talking about a few bucks here and lets be real PLESK is just better. I'm not a huge fan of there price hike and ill be dumping PLESK this year at some point but for the near term ill be eating this cost "Again" but Ill say that I wont be bringing anymore people onto Plesk.

Hopefully this helps the smaller hosts out there decide what to do.

 

[HostaHost]

My Plesk pricing for web host edition was going up about 65%, for a single year, it's ridiculous. I don't care that much about price increases in general, that's the way of life these days, but a massive increase makes me want to change platforms because it makes them too great a risk to my bottom line when they do things like that with little notice. Fortunately I was able to downgrade about 90% of my licenses to web pro edition and my monthly spend is actually going to go down, so in my case their stupid action actually cost them money.

For anyone in the same boat, if you need to bulk downgrade keys, it's easy to do via the key manager API if you have a user/pass established by your sales rep. Just fill in the appropriate credentials in the below, replace OWNERID with your id number from the plesk key manager, and replace KEYID with the actual numeric key ID, just the middle part, so if your key is PLSK.123456.0010 you'd only send the 123456. Additionally, if you have an older key that starts with a leading zero, like PLSK.012345.0002, you have to strip the leading zero and only send 12345. The below would take a key down to Web Pro edition, but can also be used with web app, or the base license.

curl -X PUT -u "username:password" "https://api.central.plesk.com/30/keys/KEYID?return-key-state=yes" -H "Content-Type:application/json;charset=UTF-8" -d '{"ownerId":"OWNERID","keyIdentifiers":{"keyId":KEYID},"items":[{"item":"PLESK-12-VPS-WEB-PRO-1M"}]}'

If you don't have your owner ID, run this against one of your existing keys (add credentials and key id in place of KEYID:

curl -X GET -u "username:password" "https://api.central.plesk.com/30/keys/KEYID" -H "Content-Length:0"

 

[thanosman]

Welp, I tried I just could not do it. ispmanager is not supporting USD $ not that its a huge deal breaker but they now are putting a limit of "You have 30days to migrate or mother Russia comes down on you." I just cant get behind that. The panel looks nice but at the end of the day we are talking about a few bucks here and lets be real PLESK is just better. I'm not a huge fan of there price hike and ill be dumping PLESK this year at some point but for the near term ill be eating this cost "Again" but Ill say that I wont be bringing anymore people onto Plesk.

Hopefully this helps the smaller hosts out there decide what to do.

I understand your concerns, but ispmanager is not forcing you to migrate without reason. They're offering a free year of their panel as part of the transition, which seems like a generous gesture. You can either do nothing and continue paying less than you currently do, or take advantage of the free year as a gift for your trust. Moreover, Plesk also has Russian roots in its history.

 

[seqoi]

Moreover, Plesk also has Russian roots in its history.

Wait what has that do with anything? Don't tell me some nonsense about an ongoing war or something. Plesk existed long long before two or more parties came to unsolvable differences and started a war. So your point is pretty loose.

At this very moment, all EU countries employ hundreds of thousands (official numbers) of Russian people (which had nothing to with the war in most cases) yet you are pointing at Plesk for Russian roots in its history. Hypocrisy.

Wait are you now going to tell me I should eradicate anything that has a Russia label on it? Are you serious? So absurd. By your token, any nation is bad because, for example, someone in Uganda killed someone from Alaska therefore all people in Uganda are bad killers and support killing. What a joke.

Note: I am not from Russia, I don't support war on any country nor am I a Plesk fanboy. Look up my history. Please move absurd political connotations out of this area.

I tried.

 

[cptplastic]

I understand your concerns, but ispmanager is not forcing you to migrate without reason. They're offering a free year of their panel as part of the transition, which seems like a generous gesture. You can either do nothing and continue paying less than you currently do, or take advantage of the free year as a gift for your trust. Moreover, Plesk also has Russian roots in its history.

They are offering a free year IF you migrate within 30days. So off Plesk onto ISPMANAGER. I don't care where its hosted but a large multi hosts system with customers who "need to know everything and schedule everything" 30 days is just not realistic not to mention the migration path is rough and not without issues as they clearly have said when I chatted with their support. At this time they are not providing professional services and we use that sometimes for larger tasks that we offload.

Dollar to Dollar staying with plesk makes since for medium to large hosting. At the end of the day hopefully some can take this for what its worth when deciding to move to something else minus @seqoi history lesson

 

[manni]

I understand your concerns, but ispmanager is not forcing you to migrate without reason. They're offering a free year of their panel as part of the transition, which seems like a generous gesture. You can either do nothing and continue paying less than you currently do, or take advantage of the free year as a gift for your trust. Moreover, Plesk also has Russian roots in its history.

I have tried ISPmanager now but honestly it is no Short Term Solution, eg API, functions, webalizer… this Needs time…

 

[cptplastic]

I have tried ISPmanager now but honestly it is no Short Term Solution, eg API, functions, webalizer… this Needs time…

That was one of the other issues I faced was the lacking API. It has some functions but when I tried to hook them up to some automation the API functions seemed broken.

 

[Gary W.]

My Plesk pricing for web host edition was going up about 65%, for a single year, it's ridiculous. I don't care that much about price increases in general, that's the way of life these days, but a massive increase makes me want to change platforms because it makes them too great a risk to my bottom line when they do things like that with little notice. Fortunately I was able to downgrade about 90% of my licenses to web pro edition and my monthly spend is actually going to go down, so in my case their stupid action actually cost them money.

The unpredictability of prices for the upcoming year is a limiting factor for any business. Especially for those managing multiple servers, as various licenses start to add up.

I think the maximum tolerable increase is around +20% YoY. Increases like this year, however, make switching panels very appealing. The same is happening with cPanel. They're betting on people’s reluctance to face a potentially very costly migration, which is understandable. But they will lose all the tech enthusiasts and many hosting providers, who are already being alienated by their partner policies. In short, they’re increasing the average spend but reducing the number of licenses. With the alternatives available on the market today, including free options like CloudPanel, hard times are ahead for Plesk.

 

[cptplastic]

The unpredictability of prices for the upcoming year is a limiting factor for any business. Especially for those managing multiple servers, as various licenses start to add up.

I think the maximum tolerable increase is around +20% YoY. Increases like this year, however, make switching panels very appealing. The same is happening with cPanel. They're betting on people’s reluctance to face a potentially very costly migration, which is understandable. But they will lose all the tech enthusiasts and many hosting providers, who are already being alienated by their partner policies. In short, they’re increasing the average spend but reducing the number of licenses. With the alternatives available on the market today, including free options like CloudPanel, hard times are ahead for Plesk.

AGREE
If they removed the domain limit I think that would be better, not a gamechanger just a nice cost savings. I don't understand the "old-school" license model much these days. I agree that CloudPanel is looking real nice about now. Was cPanel and Plesk owned by the same company at one point?

Anyhow, what I really wanted to post. Recently we had a bunch of servers on ubuntu 18.04 and we wanted to go from 18 to 20.04 or the next LTS version. Its a huge pain in the butt to do this, I'm sure all of you know if you ever done this before. We did a couple and got through it - just OK but I made the choice to use professional services and pay to have the rest done cause its a huge time suck and why not just let the PLESK masters do what they do, or so we thought. Well that was a few months ago and let me tell you its been a nightmare. One would think by paying out the butt for professional services that it would be a seamless process. It is not! The repos are all screwed up, a lot of the services were set to not auto start after reboots and a slew of permission issues with sym-links to old OS **** the list goes on and on. Granted it was less migration work for my guys but its now other work at the basic OS level and even some customer outliers that I wont even count. I'm not sure if anyone has ever used professional services before but based on this I will never do that again.

We ended up doing the rest ourselves because it was such a show. The more I'm reading in these forums the more I'm realizing its going to be a huge migration effort to something we 100% maintain. I wanted to love the relationship with PLESK and have been using it for years since 2012 or some junk. If PLESK is really just trying to make its investors happy they should let them read these forums. If I was an investor id be plenty pissed off at what the future looks like for PLESK. I even did the survey they sent and it asked to pick the to 5 most important features. Most of them I thought "no one asked for this **** to begin with." It just made me mad to even read some of what was asked because it felt like a group of people managing PLESK who have no idea what it even is. I guess we all should have seen this coming when the platform kept getting sold around to other places.

I appreciate you all telling your stories and what you are using now, I defiantly feel like this will be the end for us using PLESK in the future for sure.

 

[manni]

For me, the real question is, what is an alternative.
I have tried ISPmanager: API etc. is not supporting functionalities I need. I have checked CloudPanel, which is not supporting Alma/Rocky/CentOS (our whole environment is CentOS based).