I need urgent help. Last night I've been upgrading 4 servers from plesk 11 to plesk12. These servers are identical or at least they should be.
On 2 servers I receive the following messages when logging in:
Internal error: Permission denied
Message Permission denied
File Hierarchical.php
Line 185
Type Exception
I've searched the forum and found a thread with the following suggestion:
rm -rf /var/lock/lmlib/container_locks
rm -f /usr/local/psa/var/cache/*
service sw-engine restart
This seems to do the trick, at least I'm able to login to the panel.
However after a reboot of the server the same problem occurs again. I have checked and compared a lot of things but I can't find any difference between the 2 servers that work well and the 2 servers that has this problem.
Attached is the last entries of the panel.log with the error. I need to have these 2 servers up and running correctly as soon as possible. Please help me out here!
Kind regards,
Gijsbert
UPDATE:
After doing the following command:
rpm -Uvh http://autoinstall.plesk.com/PSA_12...re-12.0.18-cos6.build1200140606.15.x86_64.rpm --force
It seems that the panel is working fine now. However, I can I verify that things work again the way it should be?
On 2 servers I receive the following messages when logging in:
Internal error: Permission denied
Message Permission denied
File Hierarchical.php
Line 185
Type Exception
I've searched the forum and found a thread with the following suggestion:
rm -rf /var/lock/lmlib/container_locks
rm -f /usr/local/psa/var/cache/*
service sw-engine restart
This seems to do the trick, at least I'm able to login to the panel.
However after a reboot of the server the same problem occurs again. I have checked and compared a lot of things but I can't find any difference between the 2 servers that work well and the 2 servers that has this problem.
Attached is the last entries of the panel.log with the error. I need to have these 2 servers up and running correctly as soon as possible. Please help me out here!
Kind regards,
Gijsbert
UPDATE:
After doing the following command:
rpm -Uvh http://autoinstall.plesk.com/PSA_12...re-12.0.18-cos6.build1200140606.15.x86_64.rpm --force
It seems that the panel is working fine now. However, I can I verify that things work again the way it should be?
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