Question Mail accounts simply missing

[Kroptokin]

Server operating system version

AlmaLinux 9.4 (Seafoam Ocelot)

Plesk version and microupdate number

Plesk Obsidian Version 18.0.61 Update #5, last updated on June 5, 2024 03:41 AM

Last time I logged into Plesk on the domains tab (per domain) there were 3 tabs: Dashboard, Hosting and DNS and Mail I think. Now I see 'Getting Started' which may be new

The problem is when I click on the Mail tab. Previously I got a page where I could manage email accounts for the domain - add/remove, set forwarding etc. Now - nothing except one button to import emails!!

Basically all the Mail management features have simply disappeared. (However the accounts which I created previously still exist - so the problem is with the interface not the accounts).

Does anyone know how I can get back the mail management features of Plesk?

(Once again with Plesk I find myself trying to fix arbitary breakages which are definitely not my fault. I can't help wondering how thoroughly this system is tested).

Thanks

 

[Kroptokin]

Ok. So. Under Mail Server Settings on the main screen find Enable mail management functions in Plesk and tick it. (I did not untick it - so not sure how that happened).

 

[Kaspar@Plesk]

Good to read you've been able to resolve the issue yourself.

FYI: in most cases you can check the action log (Tools & Settings > Log Browser > Action log) to see who performed certain action in Plesk.