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Hi,
my Plesk home page shows that the Plesk update has failed.
The content of the log file is attached.
How can I fix the problem?
Many thanks and best regards
Wolfgang
my Plesk home page shows that the Plesk update has failed.
The content of the log file is attached.
Code:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Downloading file products.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
E: The method driver /usr/lib/apt/methods/https could not be found.
Warning: there are errors in 'apt-get update'
Detecting installed product components.
OK
Synchronizing the Debian APT package index files...
E: The method driver /usr/lib/apt/methods/https could not be found.
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-debian8.0.build1708190409.21' for 'pp17.8.11-bootstrapper' was not found
E: Version '17.8.11-debian8.0.build1708190409.21' for 'psa-locale-base-en-us' was not found
E: Version '17.8.11-debian8.0.build1708190416.19' for 'psa-mail-driver-common' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-bcmath' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-cli' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-dba' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-enchant' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-fpm' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-gd' was not found
E: Version '3.4.3-debian.8.190405.1021' for 'plesk-php72-imagick' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-imap' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-intl' was not found
E: Version '10.2.1-debian.8.190405.1021' for 'plesk-php72-ioncube-loader' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-ldap' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-mbstring' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-mysql' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-odbc' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-opcache' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-pdo' was not found
E: Version '1.10.5-debian.8.190405.1021' for 'plesk-php72-pear' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-pgsql' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-process' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-pspell' was not found
E: Version '3.0.0-debian.8.190405.1021' for 'plesk-php72-redis' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-snmp' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-soap' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-sodium' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-tidy' was not found
E: Version '2.6.0-debian.8.190405.1021' for 'plesk-php72-xdebug' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-xml' was not found
E: Version '1:7.2.17-debian.8.190405.1021' for 'plesk-php72-xmlrpc' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-bcmath' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-cli' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-dba' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-enchant' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-fpm' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-gd' was not found
E: Version '3.4.3-debian.8.190405.1021' for 'plesk-php71-imagick' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-imap' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-intl' was not found
E: Version '10.2.1-debian.8.190405.1021' for 'plesk-php71-ioncube-loader' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-ldap' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-mbstring' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-mcrypt' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-mysql' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-odbc' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-opcache' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-pdo' was not found
E: Version '1.10.1-debian.8.190405.1021' for 'plesk-php71-pear' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-pgsql' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-process' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-pspell' was not found
E: Version '3.0.0-debian.8.190405.1021' for 'plesk-php71-redis' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-snmp' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-soap' was not found
E: Version '2.0.13-debian.8.190405.1021' for 'plesk-php71-sodium' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-tidy' was not found
E: Version '2.5.0-debian.8.190405.1021' for 'plesk-php71-xdebug' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-xml' was not found
E: Version '7.1.28-debian.8.190405.1021' for 'plesk-php71-xmlrpc' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
---------------------- `apt-get` output ---X---
Collecting error details into the log file...
ERROR: Installation will not continue
The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...
Not all packages were installed.
Please contact product technical support.How can I fix the problem?
Many thanks and best regards
Wolfgang
