Issue No STFP to Web Root

[JONEBARKER]

Server operating system version

Ubuntu 22.04.2 LTS

Plesk version and microupdate number

Obsidian 18.0.53 Update #2

I can connect to SFTP via root to the server, but I cannot connect a domain-specific SFTP account.

- I checked firewall rules and connections are allow from all.
- I created the accounts on the domain level.
- I checked to ensure the service is running.

This s a freshly installed server (IONOS VPS), so I don't know why it just doesn't work when I go through the proper steps in Plesk.

 

[MarkM]

Did you grant SSH access for the subscription?

https://support.plesk.com/hc/en-us/articles/12377931547159-How-to-give-limited-SSH-access-to-Plesk-domain-s-system-user

 

[JONEBARKER]

This was not enabled in my subscription, so I did that as described. Still no access except for root via IP address. No access for root or created users via domain.

I found that in /etc/ssh/ssh_config file, PasswordAuthentication is set to yes, but the line commented out.
Also in /etc/ssh/sshd_config file, PasswordAuthentication is set to no.

Not sure I should change this because root can log in with password.

 

[Peter Debik]

PasswordAuthentication can both be set to "yes". You need to restart sshd after the change.