Resolved No webmail available (MailEnable)

[MiTo]

Hi

i just changed webmailsettings of one of my domains from Horde to Mailenable.
But if i now try to connect to webmail i just get the web server's default page...
This is only for http, with https webmail is available.



Another problem is that i cannot connect any MailEnable mail account with any mailclient bcs the smtp server isn't found and/or accessiable

i tried various combinations of mail.mydomain.com/smtp.mydomain.com on ports 25/587 and on "auto" "ssl" "tls" "none" security settings. But no success.

Server is freshly set up, just updated with all security patches.

Windows Server 2012R2 + Plesk Onyx 17.0.17

In Plesk managing email functionality is "Enabled", MailEnable is the chosen mailserver anything else -> Plesk standard


I can send and receive mails within webmail but wether outlook nor thunderbird can find the smtp server settings (imap server was found on mail.mydomain.com).
If i do a ping on smtp.mydomain.com it is found and i get answer from my correct ip adress.

I have no idea anymore what to do and where to look....and i guess i should not work around myself in IIS....this should plesk be able to configure....

Any ideas for me ?

 

[MiTo]

So ? Nobody any idea why standard functionality not works ?

 

[MiTo]

Even this problem i solved myself. It was a couple of hours searching and testing around...but...i found out what's wrong...

I installed a cerificate from "Let's Encrypt" for my domain. When i set up the mailservice i chose to use the cerificate also for email



In the moment you do that, mailenable/Plesk sets webmail to port 443 (forced, impossible to change in console !) and you cannot access webmail anymore by normal http:80 connection.

The right thing would be that BOTH is enabled an a user can chose....but the screen of a standard page i think this is another problem in "Plesk Bugnyx....sorry...Onyx".
And no information or warning at all that if you want to install a certificate that there are forced changes...

With Plesk Onyx i have the strong feeleing to work in an early beta state....sorry...

 

[Frank.P]

That happend always in Plesk 17 when enable or change SSL.

You can FIX like you or go to IIS > mewebmail edit bidding and add your domain to the list

 

[MiTo]

Thx a lot @Javier P. i'll try this immediately...