Plesk Backup

[samuelpereira]

Hi,

I configure Plesk Backup Schedule, for backup to a FTP remote server.
Everything works fine.

But the problem is, the backup file is about 1Gb, and the upload takes almost 2h30.
And all this time, plesk is off (because i configure this way)

Why not enable plesk after backup for the file!
And then upload the file over FTP?

Thanks

Samuel

 

[sergius]

Do you mean create backup file on the server and than move it to FTP?
It requires additional free space on the disk.

 

[samuelpereira]

But Plesk Backup do that.
He create file, upload and delete.

Yesterday i receive this report:
Backup error.
Unable to establish connection with ftp://server.name

I found the backup file in this path:
C:\SWSoft\Plesk\PrivateTemp


And i request this because i check the logs and see..

(...)
Start: Stopping Plesk control panel
(...)
Start: Upload 'psa-8.2-NAME-[3].psa' to FTP server...
End: Upload 'psa-8.2-NAME-[3].psa' to FTP server...
Start: Starting Plesk control panel.


This cannot be ... like...

(...)
Start: Stopping Plesk control panel
(...)
Start: Starting Plesk control panel.
Start: Upload 'psa-8.2-NAME-[3].psa' to FTP server...
End: Upload 'psa-8.2-NAME-[3].psa' to FTP server...

Plesk create backup in some minutes... like 15 minutes, but upload take 2h30... and its a lot of services stopped.


Thanks

Samuel

 

[sergius]

Hello samuelpereira,

Thank you very much for the report.
You are actually right and Plesk should start services at once after file is ready to transfering.
It will be fixed as soon as possible.

 

[samuelpereira]

Great

Thanks
Samuel

 

[samuelpereira]

Any new about this update?

Thanks
Samuel

 

[sergius]

Originally posted by samuelpereira
Any new about this update?

Please wait. I will inform you.

 

[sergius]

Please download updated module psabackup.dll and copy to %plesk_bin%.
Please backup old module before copying.
Any feedback is very appeciated.

 

[samuelpereira]

Hi,

I will test this night, i will tell you something later.

Thanks,
Samuel

 

[samuelpereira]

Hi,

First day...

Start: Upload 'psa-8.2-FILE.psa' to FTP server...
End: Upload 'psa-8.2-FILE.psa' to FTP server...



Second day...

Start: Upload 'psa-8.2-FILE.psa' to FTP server...
End: Upload 'psa-8.2-FILE.psa' to FTP server...
Skip exception [psabackup.InformationalException: Unable to close zip archiver ---> psaobsolete.PSAZipperException: Can not upload backup file ftp://host/psa-8.2-FILE.psa to FTP server.
An established connection was aborted by the software in your host machine ---> psabackup.InformationalFatalException: Can not upload backup file ftp://host/psa-8.2-FILE.psa to FTP server.
An established connection was aborted by the software in your host machine
at psabackup.DumpEnv.endVolume(String volName)
at psaobsolete.PSAZipper.close()
--- End of inner exception stack trace ---
at psaobsolete.PSAZipper.close()
at psabackup.DumpEnv.start()
--- End of inner exception stack trace ---]

 

[sergius]

Second issue is not related to backup.

Please download psabackup.dll again and copy to %plesk_bin%. It will show error messages on connection issues.

 

[samuelpereira]

Download from same location?

Thanks
Samuel

 

[sergius]

Originally posted by samuelpereira
Download from same location?

yep

 

[samuelpereira]

Start: Upload 'psa-8.2-FILE.psa' to FTP server...
End: Upload 'psa-8.2-FILE.psa' to FTP server...
psaobsolete.PSAZipperException: Can not upload backup file ftp://host/psa-8.2-FILE.psa to FTP server.
An existing connection was forcibly closed by the remote host ---> psabackup.InformationalFatalException: Can not upload backup file ftp://host/psa-8.2-FILE.psa to FTP server.
An existing connection was forcibly closed by the remote host
at psabackup.DumpEnv.endVolume(String volName)
at psaobsolete.PSAZipper.close()
--- End of inner exception stack trace ---
at psaobsolete.PSAZipper.close()
at psabackup.DumpEnv.start()
Error: psabackup.InformationalFatalException: Can not upload backup file ftp://host/psa-8.2-FILE.psa to FTP server.
An existing connection was forcibly closed by the remote host


When this happen is possible not delete the backup file?

Thanks

Samuel

 

[sergius]

Originally posted by samuelpereira
When this happen is possible not delete the backup file?

Do you mean local copy? What do with it? It can take much disk space.

 

[samuelpereira]

But in this case, i lose backup...
How can this be solved for i dont loose the backup file?

You can put a delay if ftp fails try later?

Thanks

 

[sergius]

Originally posted by samuelpereira
You can put a delay if ftp fails try later?

Yep, we can. This feature is scheduled for future versions.
Thank you for the help to make Plesk better.

How usually long delay? 1 ms? 1 sec? 1 min? 1 hour? 1 day?
It's possible to attempt to upload N times per T timeout.
Or to attempt to upload till next scheduled task.

 

[samuelpereira]

Ok,

This will a nice feature

Thanks,

Samuel

 

[sergius]

Originally posted by samuelpereira
This will a nice feature

Could you please answer my prior question - How usually long delay? 1 ms? 1 sec? 1 min? 1 hour? 1 day?

 

[samuelpereira]

Sorry, i dont undestand...

I have my Windows Plesk in one datacenter, and i make backups to other server in diferrent location, for redudancy...

Lets see, when we have an error of upload, is because maybe a lost of connection on remote ftp.

ms and sec, i think is too soon...

I dont known who you schedule, but can be like...

30 min - temporary outage of ftp
1 hour - temporary outage of ftp - send email
6 hours - too much time down.. but... - send email
12 hours - maybe some maintenance - send email
24 hours - if not can upload, give up.. and send an email error..

24 hours reach next scheduled task, give up and send an email error...


Something like that, i think that will be nice.

Thanks,

Samuel