• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Issue Plesk Obsidian Roundcube SMTP Error (535)

Pradeep

New Pleskian
Hello,

I recently update plesk to Obsidian Version 18.0.21 Update #2 and after update I am not able to send email from roundcube and getting error: "SMTP Error (535): Authentication failed.". Please help

Regards,
Pradeep
 
Try to do following:

  1. Create a backup of the original file:

    # cp -a /etc/postfix/master.cf{,.bkp}

  2. Modify /etc/postfix/master.cf file by changing from:

    Code:
    smtps inet n - - - - smtpd -o smtpd_tls_wrappermode=yes

    To:

    Code:
    smtps inet n - n - - smtpd -o smtpd_tls_wrappermode=yes

  3. Restart Postfix:

    # service postfix restart
 
Try to do following:

  1. Create a backup of the original file:

    # cp -a /etc/postfix/master.cf{,.bkp}

  2. Modify /etc/postfix/master.cf file by changing from:

    Code:
    smtps inet n - - - - smtpd -o smtpd_tls_wrappermode=yes

    To:

    Code:
    smtps inet n - n - - smtpd -o smtpd_tls_wrappermode=yes

  3. Restart Postfix:

    # service postfix restart

The value is already same as mentioned by you.

smtps inet n - n - - smtpd -o smtpd_tls_wrappermode=yes

Please help
 
Last edited:
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