Plesk Panel update failed 11.5.30

[Bernd_Rabe]

Got an error message that the Panel update failed.

Any suggestions how to overcome this problem?

Partial Log file from the Panel/Action Log

127.0.0.1 admin [2014-02-01 03:08:48] 'New patch available' ('Update version': '30' => '31')
91.66.216.71 admin [2014-02-01 17:20:15] 'CP User Login' ('Contact Name': '' => 'Bernd Rabe')
91.66.216.71 admin [2014-02-01 17:21:06] 'CP User Logout' ('Contact Name': 'Bernd Rabe' => '')
90.156.236.6 [2014-02-02 08:31:04] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
90.156.236.6 [2014-02-02 08:31:06] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
127.0.0.1 admin [2014-02-03 03:08:35] 'License updated' ('License': '' => '', 'License name': '' => 'Plesk license', 'License type': '' => 'plesk', 'Login Name': 'admin' => 'admin')
85.214.139.149 [2014-02-03 11:29:38] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 15:13:15] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
50.57.111.29 [2014-02-03 16:19:14] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
50.57.111.29 [2014-02-03 16:36:22] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 19:16:41] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 19:34:47] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
91.121.30.99 [2014-02-06 02:19:50] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
91.121.30.99 [2014-02-06 02:19:52] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')

Here is the log file from the update

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Datei wird heruntergeladen products.inf3: 100% fertig.
Datei wird heruntergeladen plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen ppsmbe.inf3: 18%..39%..49%..59%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen sitebuilder.inf3: 48%..87%..100% fertig.
Datei wird heruntergeladen sso.inf3: 10%..37%..51%..64%..78%..100% fertig.
Datei wird heruntergeladen setemplates.inf3: 19%..69%..100% fertig.
Datei wird heruntergeladen pp-sitebuilder.inf3: 12%..22%..30%..40%..50%..60%..71%..81%..91%..100% fertig.
Datei wird heruntergeladen billing.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% fertig.
Datei wird heruntergeladen mysql.inf3: 74%..100% fertig.
Datei wird heruntergeladen apache.inf3: 67%..100% fertig.
Datei wird heruntergeladen nginx.inf3: 14%..49%..67%..85%..100% fertig.
Auf installierte Pakete prüfen...
Datei wird heruntergeladen PSA_11.5.30/plesk-11.5.30-deb7.0-i386.inf3: 12%..20%..30%..41%..51%..62%..72%..80%..90%..100% fertig.
Datei wird heruntergeladen PSA_11.5.30/plesk-patches-11.5.30-deb7.0-i386.inf3: 12%..22%..32%..40%..50%..60%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen SITEBUILDER_11.5.10/sitebuilder-11.5.10-deball-all.inf3: 69%..100% fertig.
Datei wird heruntergeladen BILLING_11.5.30/billing-11.5.30-deball-all.inf3: 100% fertig.
Datei wird heruntergeladen NGINX_1.5.0/nginx-1.5.0-deb7.0-i386.inf3: 100% fertig.
Die Synchronisierung Debian APT-Paket-Indexdateien...
Hit ftp://ftp.stratoserver.net wheezy Release.gpg
Get:1 ftp://ftp.stratoserver.net wheezy/updates Release.gpg [836 B]
Hit ftp://ftp.stratoserver.net wheezy Release
Get:2 ftp://ftp.stratoserver.net wheezy/updates Release [102 kB]
Hit ftp://ftp.stratoserver.net wheezy/main i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/contrib i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/non-free i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/contrib Translation-en
Hit ftp://ftp.stratoserver.net wheezy/main Translation-en
Hit ftp://ftp.stratoserver.net wheezy/non-free Translation-en
Get:3 ftp://ftp.stratoserver.net wheezy/updates/main i386 Packages [163 kB]
Get:4 ftp://ftp.stratoserver.net wheezy/updates/contrib i386 Packages [14 B]
Get:5 ftp://ftp.stratoserver.net wheezy/updates/non-free i386 Packages [14 B]
Get:6 ftp://ftp.stratoserver.net wheezy/updates/contrib Translation-en [14 B]
Get:7 ftp://ftp.stratoserver.net wheezy/updates/main Translation-en [89.8 kB]
Get:8 ftp://ftp.stratoserver.net wheezy/updates/non-free Translation-en [14 B]
Ign https://autoinstall.plesk.com wheezy Release.gpg
Ign https://autoinstall.plesk.com all Release.gpg
Ign https://autoinstall.plesk.com all Release.gpg
Ign https://autoinstall.plesk.com wheezy Release
Ign https://autoinstall.plesk.com all Release
Ign https://autoinstall.plesk.com all Release
Ign https://autoinstall.plesk.com wheezy/all i386 Packages/DiffIndex
Ign https://autoinstall.plesk.com all/all i386 Packages/DiffIndex
Ign https://autoinstall.plesk.com all/all i386 Packages/DiffIndex
Hit https://autoinstall.plesk.com wheezy/all i386 Packages
Ign https://autoinstall.plesk.com wheezy/all Translation-en
Hit https://autoinstall.plesk.com all/all i386 Packages
Ign https://autoinstall.plesk.com all/all Translation-en
Hit https://autoinstall.plesk.com all/all i386 Packages
Ign https://autoinstall.plesk.com all/all Translation-en
Fetched 356 kB in 10s (32.6 kB/s)
Reading package lists...

ERROR: Not found source for system packages (release 7.3) in APT software sources configuration:
Package files:
100 /var/lib/dpkg/status
release a=now
500 https://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all i386 Packages
origin autoinstall.plesk.com
500 https://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all i386 Packages
origin autoinstall.plesk.com
500 https://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all i386 Packages
origin autoinstall.plesk.com
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/non-free Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/main Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/contrib Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/non-free i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=non-free
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/contrib i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=contrib
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/main i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/non-free Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/main Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/contrib Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/non-free i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=non-free
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/contrib i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=contrib
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/main i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=main
origin ftp.stratoserver.net
Pinned packages:
sysvinit -> 2.88dsf-41+deb7u1

 

[IgorG]

Looks like that problem in configured apt sources in /etc/apt/sources.list

 

[Bernd_Rabe]

I have to files
source.list and sources.list.ai_back

source.list contains the following entries.
# See sources.list(5) for more information, especialy
# Remember that you can only use http, ftp or file URIs
# CDROMs are managed through the apt-cdrom tool.

deb ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy main contrib non-free
deb ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates main contrib non-free

## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb https://autoinstall.plesk.com/debian/PSA_11.5.30 wheezy all
deb https://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10 all all
deb https://autoinstall.plesk.com/debian/BILLING_11.5.30 all all

The other one holds only the ftp entries.
I removed source.list and renamed the ..back to source.list but the update still fails.

Any other idea?

 

[IgorG]

Fixed in MU#33 - http://kb.parallels.com/120221