• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk Panel update failed 11.5.30

Bernd_Rabe

New Pleskian
Got an error message that the Panel update failed.

Any suggestions how to overcome this problem?

Partial Log file from the Panel/Action Log

127.0.0.1 admin [2014-02-01 03:08:48] 'New patch available' ('Update version': '30' => '31')
91.66.216.71 admin [2014-02-01 17:20:15] 'CP User Login' ('Contact Name': '' => 'Bernd Rabe')
91.66.216.71 admin [2014-02-01 17:21:06] 'CP User Logout' ('Contact Name': 'Bernd Rabe' => '')
90.156.236.6 [2014-02-02 08:31:04] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
90.156.236.6 [2014-02-02 08:31:06] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
127.0.0.1 admin [2014-02-03 03:08:35] 'License updated' ('License': '' => '', 'License name': '' => 'Plesk license', 'License type': '' => 'plesk', 'Login Name': 'admin' => 'admin')
85.214.139.149 [2014-02-03 11:29:38] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 15:13:15] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
50.57.111.29 [2014-02-03 16:19:14] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
50.57.111.29 [2014-02-03 16:36:22] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 19:16:41] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
85.214.139.149 [2014-02-03 19:34:47] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
91.121.30.99 [2014-02-06 02:19:50] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')
91.121.30.99 [2014-02-06 02:19:52] 'CP User Login Attempt Failed' ('Login Name': 'admin' => '')

Here is the log file from the update

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Datei wird heruntergeladen products.inf3: 100% fertig.
Datei wird heruntergeladen plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen ppsmbe.inf3: 18%..39%..49%..59%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen sitebuilder.inf3: 48%..87%..100% fertig.
Datei wird heruntergeladen sso.inf3: 10%..37%..51%..64%..78%..100% fertig.
Datei wird heruntergeladen setemplates.inf3: 19%..69%..100% fertig.
Datei wird heruntergeladen pp-sitebuilder.inf3: 12%..22%..30%..40%..50%..60%..71%..81%..91%..100% fertig.
Datei wird heruntergeladen billing.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% fertig.
Datei wird heruntergeladen mysql.inf3: 74%..100% fertig.
Datei wird heruntergeladen apache.inf3: 67%..100% fertig.
Datei wird heruntergeladen nginx.inf3: 14%..49%..67%..85%..100% fertig.
Auf installierte Pakete prüfen...
Datei wird heruntergeladen PSA_11.5.30/plesk-11.5.30-deb7.0-i386.inf3: 12%..20%..30%..41%..51%..62%..72%..80%..90%..100% fertig.
Datei wird heruntergeladen PSA_11.5.30/plesk-patches-11.5.30-deb7.0-i386.inf3: 12%..22%..32%..40%..50%..60%..70%..80%..90%..100% fertig.
Datei wird heruntergeladen SITEBUILDER_11.5.10/sitebuilder-11.5.10-deball-all.inf3: 69%..100% fertig.
Datei wird heruntergeladen BILLING_11.5.30/billing-11.5.30-deball-all.inf3: 100% fertig.
Datei wird heruntergeladen NGINX_1.5.0/nginx-1.5.0-deb7.0-i386.inf3: 100% fertig.
Die Synchronisierung Debian APT-Paket-Indexdateien...
Hit ftp://ftp.stratoserver.net wheezy Release.gpg
Get:1 ftp://ftp.stratoserver.net wheezy/updates Release.gpg [836 B]
Hit ftp://ftp.stratoserver.net wheezy Release
Get:2 ftp://ftp.stratoserver.net wheezy/updates Release [102 kB]
Hit ftp://ftp.stratoserver.net wheezy/main i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/contrib i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/non-free i386 Packages
Hit ftp://ftp.stratoserver.net wheezy/contrib Translation-en
Hit ftp://ftp.stratoserver.net wheezy/main Translation-en
Hit ftp://ftp.stratoserver.net wheezy/non-free Translation-en
Get:3 ftp://ftp.stratoserver.net wheezy/updates/main i386 Packages [163 kB]
Get:4 ftp://ftp.stratoserver.net wheezy/updates/contrib i386 Packages [14 B]
Get:5 ftp://ftp.stratoserver.net wheezy/updates/non-free i386 Packages [14 B]
Get:6 ftp://ftp.stratoserver.net wheezy/updates/contrib Translation-en [14 B]
Get:7 ftp://ftp.stratoserver.net wheezy/updates/main Translation-en [89.8 kB]
Get:8 ftp://ftp.stratoserver.net wheezy/updates/non-free Translation-en [14 B]
Ign http://autoinstall.plesk.com wheezy Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com wheezy Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com wheezy/all i386 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all i386 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all i386 Packages/DiffIndex
Hit http://autoinstall.plesk.com wheezy/all i386 Packages
Ign http://autoinstall.plesk.com wheezy/all Translation-en
Hit http://autoinstall.plesk.com all/all i386 Packages
Ign http://autoinstall.plesk.com all/all Translation-en
Hit http://autoinstall.plesk.com all/all i386 Packages
Ign http://autoinstall.plesk.com all/all Translation-en
Fetched 356 kB in 10s (32.6 kB/s)
Reading package lists...

ERROR: Not found source for system packages (release 7.3) in APT software sources configuration:
Package files:
100 /var/lib/dpkg/status
release a=now
500 http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all i386 Packages
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all i386 Packages
origin autoinstall.plesk.com
500 http://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all i386 Packages
origin autoinstall.plesk.com
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/non-free Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/main Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/contrib Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/non-free i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=non-free
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/contrib i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=contrib
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates/main i386 Packages
release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/non-free Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/main Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/contrib Translation-en
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/non-free i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=non-free
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/contrib i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=contrib
origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy/main i386 Packages
release v=7.4,o=Debian,a=stable,n=wheezy,l=Debian,c=main
origin ftp.stratoserver.net
Pinned packages:
sysvinit -> 2.88dsf-41+deb7u1
 
Looks like that problem in configured apt sources in /etc/apt/sources.list
 
I have to files
source.list and sources.list.ai_back

source.list contains the following entries.
# See sources.list(5) for more information, especialy
# Remember that you can only use http, ftp or file URIs
# CDROMs are managed through the apt-cdrom tool.

deb ftp://ftp.stratoserver.net/pub/linux/debian/ wheezy main contrib non-free
deb ftp://ftp.stratoserver.net/pub/linux/debian-security/ wheezy/updates main contrib non-free

## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb http://autoinstall.plesk.com/debian/PSA_11.5.30 wheezy all
deb http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10 all all
deb http://autoinstall.plesk.com/debian/BILLING_11.5.30 all all

The other one holds only the ftp entries.
I removed source.list and renamed the ..back to source.list but the update still fails.

Any other idea?
 
Last edited:
Back
Top