'Plesk Reconfigurator' > 'Change server IP addresses' problem

[David Almeida]

My 'Change server IP addresses' in 'Plesk Reconfigurator' no displays network interface in drop box 'Interface', soon a mapping error message is displayed when I try to change the ip address of the server.

This installation of plesk is running in a VMware Virtual Machine. Is it a bug between Plesk Reconfigurator utility and Virtual Network Interfaces?


Plesk Version: 11.0.9 #43
Windows Version: Windows Server Web SP2
VM Ware Version: ESXi 5.0.0

 

[David Almeida]

Hi IgorG,

You could check with his team this situation?

 

[IgorG]

We have already submitted bugreport regarding this issue (#117401 for your reference). Root cause is following: Box 'Interface' is filled only with names of network interfaces, which have IP addresses that are not presented in the main window (i.e. Plesk does not have them in the database.) If server has no such IP addresses -- box is left empty.
So, try to create additional new IP address. I hope it will help.