Problem with plesk update

[Breitner]

Hi there,

I'm using Plesk 12.0.18 with Ubuntu 12.04.2 LTS
Last automatic update gave me an error, this is the log :

../...
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Warning: there are errors in 'apt-get update'
Detecting installed product components.
Gathering information about installed license key...
Launching component checkers...
File downloading PSA_12.0.18/examiners/panel_preupgrade_checker.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_12.0.18/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
---X--- `apt-get` output ---------------------
~empty
---------------------- `apt-get` output ---X---
Collecting error details into log file...

ERROR: Installation will not continue

The apg-get failed with the following message:

Not all packages were installed.
Please, contact product technical support.

So i tried to manually run dpkg, restart plesk and waiting for next update but error still here.
This is the first kind of error since i run plesk for few years.

Anyone could help to resolve ?

Thanks a lot,

Best regards,

Sébastien

 

[IgorG]

Try to run update process manually with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

and check errors in output or in /tmp/autoinstaller3.log file?

 

[Breitner]

Hi Igor,

I've just tried to manually update.
Plesk is now indicate :
Version de Plesk 12.0.18 Mise à jour n° 68, dernière mise à jour à 7 Oct 2015 16:40
It seems that your advice works.

This is the end of the log :
Patch plesk-12.0.18~patch68 installation summary: 592 items applied, 10 items skipped, 0 items failed.
Patches were installed successfully.

All good ?

Thanks so much for your help,

Best regards

Sébastien

 

[IgorG]

All good ?

Sure